Chief Executive Officer

Citizens Advice in West Sussex (North, South, East) is looking for a CEO to manage its Advice Service. As we celebrate our 80th year, the CEO will build on our passion ensure the provision and development of an effective and efficient operation in accordance with Citizens Advice principles and requirements, meeting both current and future needs.

Citizens Advice in West Sussex (North, South, East) (CAWS) have been providing free, impartial advice within the local community since 1939 to anyone who needs it. Since then our work has expanded and with the knowledge we continue to gain, our second principle aim is to improve the policies and practices that affect people’s lives. Last year alone, we helped more than 34,000 people.

Our services are funded by local and national contracts, and we work in partnership with a range of stakeholders including local authorities, housing associations and other charities.

We value diversity, promote equality and challenge discrimination.

The Role

This is a rare opportunity to take on the leadership of our advice service as we celebrate our 80th year.

As CEO, you will be responsible for the overall management, leadership and development of the organisation, identifying new and innovative areas of service development. You will work closely with our Trustee Board in determining plans for improvement and sustainability, as well as maintaining and developing relationships with our funders, partners and identifying further opportunities for business development. You will ensure legal, financial and best practices are adhered to, promoting the aims and policies of Citizens Advice at all times.

The Candidate

To take the charity forward you will have a strong sense of mission and vision, and the ability to inspire people and take them with you. You will have a significant track record in strategic development and operational delivery of targeted services.

As the ideal candidate you will be someone who works well under pressure in a fast paced environment and is an excellent communicator with demonstrable experience of working with a large number of diverse and key stakeholders.

Citizens Advice experience is not a requirement for this post but an understanding of advice services and of senior management in the voluntary sector are highly desirable.

Benefits:

  • 28 days’ annual holiday (+ bank holidays)
  • Company Sick Pay
  • Company pension scheme
  • Employee Assistance Programme
  • Flexible employer sensitive to the needs of today’s workforce
  • Commitment to continued professional development

If you have the skills and experience to lead our locally focused charity dedicated to assisting and empowering the community, and help influence changes to government policy for good, we’d love to hear from you.

Closing date: 1pm Friday 27th September 2019

Interview date: 3rd October 2019

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