Donor Acquisition Officer

Ref: 2423

Location: Home Based & some travel to Holborn, London

Salary: £30,000 pro rata

Contract: 6 Month's Fixed Term, Part-Time, 20 hours per week

Are you highly organised?  With real world experience of face to face charity fundraising?

Are you looking for the chance to make a real difference within an organisation with great moral and social values, that s striving to improve the lives of Children and Young People across the UK?

You will have the opportunity to create real change within our truly special organisation, we hope you want to come in with your sleeves rolled up, ready for action!

How we work:

Action for Children does what's right, does what's needed and does what works for children in the UK. Every year. Our team changes the lives of 310,000 children, young people and families.  As you would imagine, the members of this autonomous team are extraordinarily methodical, yet highly close-knit.

How you'll make a difference:

In this newly created, fundamental post, you are going to be given extraordinary responsibility within Action for Children; jumping straight in to an exciting project to manage a workforce of face to face fundraisers across the UK, through a third party agency.

You will be first point of contact with our suppliers, leading on weekly status meetings, and manage day to day enquiries. Monitoring results against targets and feeding back to the agencies on performance, challenging where necessary and making suggestions for improvement, reporting back to Senior Officer and Acquisition Manager.

In the background you will undertake and ensure that all campaigns are fully compliant. Ensuring all Fundraisers are appropriately trained, complaints are managed, mystery shopping and call listening is in place and Fundraisers and agencies are kept up to date, whilst adhering to all legal and industry frameworks.

You will coordinate the setup of new campaigns as required, including briefing the Supporter Care and Database Teams, monitoring and recording all campaign costs and outcomes.

What you will need?

• Proven ability of working in a busy fundraising environment, working on direct marketing campaigns, including telemarketing and face 2 face campaigns. Experience of mobile giving and other direct method channels would be an advantage.

   

• Experience of briefing and coordinating the creative and production processes of a direct marketing project.

   

• Experience of building learning opportunities into marketing projects in order to test new opportunities and inform rollout decisions.

   

• Experience of project management, including financial processes, budget tracking and reviewing results and analysis.

   

• Experience of working with suppliers, agencies, external fundraisers and developing good working relationships.

   

• Experience of using marketing databases.

   

The benefits and rewards:

• Salary £30,000 (pro rata)
• Minimum 29 days' holiday (pro rata)
• Maternity, paternity and adoption packages
• Season ticket travel loans
• Company pension scheme
• Discounts at major high street retailers
• Plus a lot more

This is a rare chance to make a real difference to vulnerable children's lives and to build a fulfilling and meaningful career with a leading UK children's charity.

Action for Children is committed to safer recruitment practices, designed to protect the welfare of the children and young people using our services. This position will be subject to a Basic Disclosure Check.

For more information and to apply, please visit our website via the apply button.

Closing Date: Sunday 15th 2019