Do you have excellent communication skills both orally and in writing? And are you able to handle difficult conversations with vulnerable people?

Help and Advice Officer
Permanent
Full time
c. £25,000 pa
Cheam, Surrey

This charity is looking for a Help and Advice Officer to deal with enquiries and applications for help and advice. In this role, you would be providing advice and information about the organisation's services, as well as writing structured documents to help people to communicate their needs and enable them to seek solutions.

The successful candidate will demonstrate the following:

• Excellent communication skills
• Ability to identifying key issues from complex information
• Ability to gather relevant information in a compassionate and non-judgemental way
• Work effectively in a team
• Accuracy, with strong attention to detail
• Understanding of the application of Data Protection principles in daily work
• Familiarity with the MS Office suite and database use

Closing date for applications is Friday, 27th September.
Successful candidates will be contacted following the closing date.

To Apply and for More Information:

Please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website.

The Charity values a diverse workforce and they welcome applications from all sections of the community.

No agencies please.