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Area Consultant - Visitor Experience & Events

Employer
RSPB
Location
Flexible
Salary
£25,463 to £27,585 per annum
Closing date
18 Sep 2019

Job Details

This is an exciting time to join the Visitor Operations Consultancy at the RSPB.

Area Consultant - Visitor Experience & Events – 2 roles
Ref: cvqtj-1and2
Location: Flexible
Salary: £25,463 to £27,585 per annum Applicants should expect under normal circumstances to receive an offer at the bottom of the advertised range
Hours: Full time
Contract: Permanent

We are leading a step change in how we develop the experience for visitors on our nature reserves. 

Our aim is for the RSPB to be the number one provider of nature-based experiences in the UK. We want everyone who visits our sites to experience the wonder of the natural world and make their own memories, inspiring them to return again and again. 

We're looking for a visitor experience expert who is full of ideas, to join our dynamic team of consultants to support and shape visitor experience on our nature reserves across the UK. 

In this role you will work closely with our nature reserves and country teams, as well as other departments at RSPB Headquarters to develop projects and bring ideas to life that will connect, engage, and inspire our visitors to support our cause of saving nature.

About you

You are a visitor experience professional with extensive knowledge and expertise in developing exceptional experiences at visitor attractions or similar. 

You have the drive and determination to help roll out strategy, new ways of working and cultural change across the RSPB. 

You have a detailed understanding of commercial acumen and always adopt a supportive approach in leading teams to achieve targets.

You are creative and innovative, but also able to harness ideas from our reserves network and shape them into successful projects that enhances the offer on sites. 

You thrive in taking on challenges with a positive, solutions focussed approach. You are also a confident, inspiring and assertive leader who works collaboratively with others across multi-disciplinary teams.

You are passionate about ensuring excellence in customer service on sites, the experiences we provide are audience led and teams are motivated to keep the visitor at the heart of the offer. 

If this sounds like an exciting challenge you would like to take on, working at some of the most beautiful places in the UK, this role could be for you.

Closing date: 18 September 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can download the Role Profile and Application Details.

When you make your application please ensure that you include reference number cvqtj-1and2on any correspondence.

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

No agencies please. 

Company

The RSPB (the Royal Society for the Protection of Birds) is a large, national charity dedicated to the conservation of birds and other wildlife and the environments on which they depend. Founded in 1889, the RSPB has more than a million members, over 2,000 employees and 13,500 volunteers. RSPB’s UK headquarters are in Bedfordshire and it has an annual income of nearly £133 million.

RSPB carries out conservation work in many different areas. It runs a network of 200 nature reserves covering almost 13,000 hectares, which are home to 80% of the UK’s rarest or most threatened bird species. It works with farmers to identify wildlife friendly farming methods, researches bird populations and partners with international conservation organisations.

RSPB is also an advocacy organisation, lobbying the government on diverse topics such as planning, wind farms and economics. It has a UK headquarters, three national offices and nine offices in the English regions. Its million-plus members, 200,000 of whom are youth members, make it the largest conservation organisation in the UK. RSPB also has 150 local groups and more than 80 youth groups. It has a volunteer to staff ratio of 6:1.

The charity was founded in Manchester in 1889 as the Plumage League (initially as a campaign against the killing of birds for the fashion industry). It received a Royal Charter in 1904, becoming the ‘Royal Society for the Protection of Birds’. RSPB moved to its present headquarters in Sandy, Bedfordshire, in 1961.

One of the RSPB’s most popular activities, carried out for children since 1979 and for adults since 2001, is the Big Garden Birdwatch. The Birdwatch is an annual data collection of bird populations that takes place every January. In 2016, 519,000 people were involved, counting over 8 million birds. The Birdwatch enables RSPB to build a picture of garden wildlife across the UK. It has shown, for instance, that the sparrow population has declined by 60% since 1979.

RSPB also urges supporters to ‘make a home for nature’ in their gardens. Activities include creating feeding stations and homes for hedgehogs, providing flowers and plants for moths, creating habitats for frogs and toads and forming safe corridors from one garden to the next.

RSPB, along with sister organisations, Stop Climate Chaos Cymru and Stop Climate Chaos Scotland, is part of The Climate Coalition. It argues that the effect of climate change on wildlife and wild places can already been seen and that increased flooding and rain from climate change will spell disaster for birds and wildlife.

RSPB is also a member of BirdLife International, a global partnership of conservation organisations that share common objectives.

RSPB is a major fundraising charity and spends around 90% of its income on conservation, public education and advocacy.

Company info
Website
Telephone
01767 680 551
Location
The Lodge,
Potton Road,
Sandy,
Bedfordshire
SG19 2DL
GB

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