Area Consultant - Visitor Experience & Events

£25,463 to £27,585 per annum
27 Aug 2019
18 Sep 2019
Full Time
Contract Type

This is an exciting time to join the Visitor Operations Consultancy at the RSPB.

Area Consultant - Visitor Experience & Events – 2 roles
Ref: cvqtj-1and2
Location: Flexible
Salary: £25,463 to £27,585 per annum Applicants should expect under normal circumstances to receive an offer at the bottom of the advertised range
Hours: Full time
Contract: Permanent

We are leading a step change in how we develop the experience for visitors on our nature reserves. 

Our aim is for the RSPB to be the number one provider of nature-based experiences in the UK. We want everyone who visits our sites to experience the wonder of the natural world and make their own memories, inspiring them to return again and again. 

We're looking for a visitor experience expert who is full of ideas, to join our dynamic team of consultants to support and shape visitor experience on our nature reserves across the UK. 

In this role you will work closely with our nature reserves and country teams, as well as other departments at RSPB Headquarters to develop projects and bring ideas to life that will connect, engage, and inspire our visitors to support our cause of saving nature.

About you

You are a visitor experience professional with extensive knowledge and expertise in developing exceptional experiences at visitor attractions or similar. 

You have the drive and determination to help roll out strategy, new ways of working and cultural change across the RSPB. 

You have a detailed understanding of commercial acumen and always adopt a supportive approach in leading teams to achieve targets.

You are creative and innovative, but also able to harness ideas from our reserves network and shape them into successful projects that enhances the offer on sites. 

You thrive in taking on challenges with a positive, solutions focussed approach. You are also a confident, inspiring and assertive leader who works collaboratively with others across multi-disciplinary teams.

You are passionate about ensuring excellence in customer service on sites, the experiences we provide are audience led and teams are motivated to keep the visitor at the heart of the offer. 

If this sounds like an exciting challenge you would like to take on, working at some of the most beautiful places in the UK, this role could be for you.

Closing date: 18 September 2019


If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can download the Role Profile and Application Details.

When you make your application please ensure that you include reference number cvqtj-1and2on any correspondence.

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

No agencies please. 

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