Visitor Services Assistant / Warden

Recruiter
EasyWeb NFP
Location
Buckingham Palace
Salary
£10.55 per hour
Posted
21 Aug 2019
Closes
01 Sep 2019
Ref
88494
Contact
Candidate Services
Function
Administration
Hours
Full Time
Contract Type
Permanent
Visitor Services Assistant / Warden 

Position: Visitor Services Assistant / Warden 
Location: London 
Job type: Full Time, Permanent 
Hours: Full-time, over 5 days. Monday to Sunday inc. evenings and early mornings 
Salary: £10.55 per hour 

Closing date: 1st September 2019, 23.55 
Interviews will be held week commencing: 16th September 2019. 

About the role: 

It's starting everyday conversations in magnificent surroundings. 

It's inspiring people to learn something new. And it's about working as a team to bring this unique collection to life. This is what makes working for them so special. 

Every year thousands of people from around the world visit The Queen's Gallery, Royal Mews and Clarence House in London. 

Joining a diverse and enthusiastic team, with a real passion for customer care, you'll be engaging with every visitor who comes through the door. 

Helping to make their experience unforgettable, you'll greet visitors with a friendly and warm welcome. 

Not only will you answer their questions and provide information to enrich their visit, for some of their visitors your challenge will be to devise, and deliver, first-class guided tours. 

And in everything you do, you’ll aim for the highest possible standards of visitor care and security. 

About you: 

- With friendly professionalism and the ability to communicate well with all kinds of people, you’ll excel in Visitor Services. 
- You’re an outstanding team player who is able to work effectively even when things get busy and remain calm under pressure. 
- You'll also be able to think on your feet, a key skill, considering you'll never know what the next question may be. 
- And, above all, you know what it takes to create the kind of customer experience that leaves the lasting and positive impression. 

You may have experience of the following: Visitor Services Assistant, Visitor Experience Assistant, Host, Warden, Visitor Services Assistant, Customer Service, Visitor Services, Travel and Tourism, Front Of House, Tour Guide, Ticket Sales, Admissions, etc. 

Ref: 88494

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