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Fundraising Operations Support Officer

Employer
Marie Curie
Location
London
Salary
£23440 - £26044 per annum
Closing date
13 Sep 2019

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Job Details

Job Title: Fundraising Operational Support Officer
(Gift Aid and Income Processing)

Location: Links Place Edinburgh or Vauxhall, London

Salary: £23,440 - £26,044 per annum

Hours: 35

Closing Date: 6th September 2019

Interview Date: Edinburgh 17th September

London 19th September

Marie Curie is here for people living with any terminal illness, and their families. Marie Curie offers expert care, guidance and support to help them get the most from the time they have left.

Our Marie Curie nurses and healthcare assistants work night and day, in people's homes across the UK, providing hands-on care and vital emotional support. Our Marie Curie hospices offer specialist round-the-clock care. And Marie Curie support people throughout their illness by giving practical information, support from trained volunteers and being there when someone wants to talk.

Working from within the Fundraising Operations department, we are seeking an operational support officer with excellent operational, process performance and analysis skills to maintain, further develop and implement standardised, effective and efficient operational processes across Fundraising products and activities.

A key part of this role will be to undertake business ownership and accountability for the performance of Gift Aid processes and to boost our recovery of Gift Aid across all eligible income streams. In addition, the post-holder will be responsible for monitoring and evaluating income processing across Fundraising and identifying process improvement opportunities across the process chain.

The post-holder will have a thorough understanding of Income Processing, Gift Aid, Fundraising in general, as well as experience in and in-depth knowledge of Fundraising operational processes, fundraising data flows and data bases, and fundraising support areas such as compliance, business continuity, health and safety, risk management and complaint management.

This role may close early if a sufficient number of applications are received.

Company

Marie Curie is a large, national charity that provides care and support to people living with a terminal illness. The charity runs a network of home care nurses, operates nine hospices and funds research into improved palliative care. It has an income of around £156m, over 4,400 employees and 11,400 volunteers. Marie Curie’s head office is in Central London.

Marie Curie changed its name from Marie Curie Cancer Care in 2014 to emphasise that it provides support to people with any terminal illness, not just cancer. Other common illnesses Marie Curie provides palliative care for include motor neurone disease, Parkinson’s, dementia, heart failure and chronic pulmonary disease, as well as different forms of cancer.

Marie Curie was founded in 1948 as the Marie Cure International Memorial and shortly became known as the Marie Curie Memorial Foundation. In 1958, Marie Cure began operating its own day and night nursing service and, by the late 1990s, the charity was reaching around 40% of the people in the UK who died of cancer at home. In 1995, the charity took a new name: ‘Marie Curie Cancer Care’, and became simply ‘Marie Curie’ in 2014.

Home nursing remains Marie Curie’s core service. It provides nursing care in partnership with the NHS and covers 94% of the UK’s population. There are nearly 20,000 Marie Curie Nurses, caring for people with a terminal illness in their homes. In 2014, Marie Curie nurses provided over 1.3 million hours of nursing to more than 31,000 people, in addition to supporting their families.

Marie Curie also operates nine hospices across the UK and Northern Ireland. They are located in Belfast, Bradford, Cardiff, Edinburgh, Glasgow, Hampstead in London, Liverpool, Newcastle and Solihull. The hospices offer nursing and medical care as well as social, emotional and spiritual support. They have a range of services for people who merely visit, such as counselling and complementary therapies.

Marie Curie began funding medical research in 1952 and is now one of the UK’s leading funders of research into improving care for terminally ill people. It awards around £1m a year to palliative care research projects and new research teams have been set up at UCL, Liverpool University and Cardiff University.

Marie Curie is a major fundraising charity and was a pioneer of direct mail fundraising. Its Great Daffodil Appeal has been raising funds since 1986 and takes place every March. 2014 saw the most successful appeal to date, with £8.26 million raised.

Marie Curie’s employees include nurses, complementary therapists, fundraisers and shop workers.

Company info
Website
Telephone
020 7599 7777
Location
Marie Curie,
89 Albert Embankment,
London
SE1 7TP
GB

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