Service Manager (Dementia Charity) 

Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day they find a cure, our client will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything they do is informed and inspired by them. 

They are the UK's leading dementia charity. Every day, they work tirelessly to find new treatments and, ultimately, a cure for dementia. They provide expert information, training, and support services to all those who need their help. And they are creating a more dementia-friendly society so people with the condition can live without fear and prejudice. 

Position: Dementia Connect Local Services Manager 
Location: Flexible across Shropshire, Staffordshire, Worcestershire and Herefordshire 
Contract type: Full Time, Permanent 
Hours: 35 per week 
Salary: £31,962 actual per annum 

Closing date: 22 August 2019 
Interview date: Week commencing 2 September in Ombersley

About the role: 

As a Dementia Connect Local Services Manger you will provide local operational leadership and management of local services in the Midlands Shires area supporting the Area Manager to deliver our clients New Deal on Dementia Strategy. You will lead the local delivery of their new and innovative Dementia Connect service, ensuring that the service is high quality, person-centred, safe and people affected by dementia are at the heart of service delivery. 

The Dementia Connect Local Services Manager will report to the Area Manager and will be a member of the Area Management Team. They will line manage Dementia Advisers, Side by Side (SBS) Coordinators and other roles as locally appropriate. 

Their people are their greatest asset and it is only through their people that they will achieve their strategy, therefore they are looking for someone who can truly role model their managers charter to ensure they get the best from their people. 

About you: 

As a Dementia Connect Local Services Manager you will be someone who can demonstrate the ability to influence and manage relationships with external stakeholders to take forward their new dementia connect service. They are looking for someone who has experience in influencing key roles in the Health and Social Care sector in order to ensure they are the go-to provider for dementia services and deliver quality services in line with their wider strategic needs. 

You will have experience as a great people manager, having led teams to enable them to deliver high performance outcomes and work collaboratively to provide an excellent service. They want someone who role models their values and behaviours in all they do, who can work effectively with internal teams to achieve mutual outcomes. You should have experience of successfully managing change from start to end and will need to be highly organised and able to manage multiple priorities. 

To be successful in this job you will have a positive and proactive attitude to challenging situations and problem solving, using a collaborative and engaging approach with your team. 

You will need to have NVQ level 4 or equivalent qualifications and experience in the Health and Social Care sector. 

You may have experience of the following: Service Manager, Services Manager, Registered Manager, Care Manager, Care Management, Dementia Services, Dementia Support, Charity, Charities, NFP, Not for Profit, Third Sector, etc.