Neighbourhood Contracts Team Leader (Social Housing)
Location: Watford, South West Hertfordshire
Salary: £37,370 - £41,500 per annum
Closing Date: 19th August 
 
Are you a great at managing stakeholders and contractors?  Do you have experience of managing estate services? Our client work with their customers and communities to change lives, and they're looking for someone to help them deliver this. 
 
What's the role?
A member of the Customer Relationships Directorate reporting to the Neighbourhoods Services Manager, they are currently looking for a highly motivated individual to lead and develop their contract management services in both their contracted housing management services and estate services. Managing two senior officers and their teams, you will take personal responsibility to ensure delivery of a high standard of customer service, working closely with colleagues in other Customer Services directorate teams in the delivery of a cross function, ‘patch’/community based service, as well as all other group service staff in the delivery of the overall group objectives.
 
What are they looking for?
You will lead on continuous improvement for the newly procured cleaning and grounds maintenance contracts with Accuro and their partnerships with local authorities. You will build great relationships and keep stakeholders informed of progress and their performance.
 
What can they offer you?
Our client know that people are their most valuable assets, so they offer a range of benefits including 28 days’ annual leave, closure days at Christmas and bank holidays, an employer pension contribution of up to 11%, development opportunities and employee rewards such as shopping vouchers, duvet days and free massages.  Their offices are conveniently located close to Watford Junction station and within walking distance to the shops and cafes of Watford town centre.
 
This is an exciting time for our client as they expand their stock and you will also assist them to ensure that any newly developed properties are designed to be sustainable to manage and included on their contracts.