Interim Operations Manager
Prospectus is pleased to be supporting a specialist charity who provide support services individuals who are experiencing problems with drugs and alcohol misuse. They specialise in supporting recovery, and are currently recruiting an Interim Operations Manager to lead the implementation a number of system and process changes throughout its operations function. These include new quality assurance and management information systems. This opportunity is offered on a six month, fixed term contract.
As their interim Operations Manager, you will help to facilitate and support changes and embed a consistent approach within the Directorate for Specialist Services. This includes both adult and young people's substance misuse services and risky behaviour services which take an integrated approach to supporting young people with substance misuse, sexual health and emotional health and wellbeing. Report to the Assistant Director, you will work closely with service managers and their teams to embed best practice and ensure that they are performing effectively and delivering to their service contracts and associated KPIs.
To be successful, you will be an experienced service/operations manager, confident in managing change and system implementation. Experience in a regulated service environment will be valuable as a number of the services are CQC registered and the role will support managers in ensuring that their services are compliant. Experience in monitoring, reviewing and analysing service related data is essential as is previous experience of quality assurance systems and the use of audit to support and drive quality improvement.
To apply for this role, please initially submit a word-formatted version of your CV; suitable candidates will then be contacted and will be asked to complete a tailored supporting statement.