Quality Support Officer
Quality Support Officer
Our client is an organisation that provides a range of housing and varied support services to vulnerable people. Their aim is to support people in achieving their full potential. They currently have a vacancy for a Quality Support Officer in their Corporate Services Department.
The role will provide support to a Quality Assurance team, who carry out reviews of supported housing services across the country, to deliver an external contract. An exciting opportunity has arisen for a talented individual, with strong administrative and project management skills, to help them deliver this service.
Position: Quality Support Officer
Location: Braintree, Essex (commutable form Harlow, Chelmsford, Colchester and surrounding areas)
Job type: Full Time, Permanent
Hours: 35 hours per week
Salary: £22,525 to £26,500 per annum
Benefits: 26 days’ annual holiday rising a day a year for the first 5 years + bank holidays, Life Assurance, Pension scheme and an Employee Health Assistance Programme. Professional development opportunities and flexible working arrangements.
Closing date: 23rd August 2019
Interview dates: 11th September 2019
About the role:
The role will support the Quality Assurance team, being responsible for quality checking of reports and associated administration, and providing excellent customer care to internal and external customers of the Association.
You should have a keen attention to detail with the ability to plan and organise your own work load. Excellent oral and written communication skills are essential, with a strong focus on customer care. You must be IT literate and be competent in use of standard MS Office packages, to use on a daily basis.
A Disclosure and Barring Service Enhanced Certificate will be required for this role.
As an equal opportunities employer, our client welcomes applications from all sections of the community.
You may have experience of the following: Quality Assurance Officer, Quality Assurance, Quality Support, Quality Support Officer, Quality Assurance Assistant, QA, Compliance Officer, Safety Officer, Compliance Officer, Housing Association, Social Housing, etc.
Our client is an equal opportunities employer. They are committed to equality and diversity and welcome applicants from all sections of the community.