Digital Manager

Either in our UK or US office based in London or New York
UK Salary for job is up to £39,300
19 Jul 2019
19 Aug 2019
Digital, Management
Full Time
Contract Type


Do you want to make a major contribution to creating a more sustainable future?

Forum for the Future is a leading global sustainability non-profit. For over 20 years we’ve been working in partnership with business, governments and civil society to accelerate the shift toward a sustainable future. We specialize in addressing critical global challenges by catalyzing change in key systems.

We are in an exciting growth phase with expansion in new markets in Asia and the United States. With offices in London, New York, Singapore and Mumbai, we’re working at the cutting edge of the latest sustainability thinking, applying systems approaches to address global sustainability issues - from keeping global warming within 1.5 degrees to ensuring more sustainable food systems and livelihoods.

We are looking for a talented Digital Manager to play a leading role across our digital communications platforms promoting our urgent work across multiple markets to drive systems change for sustainability. With an appreciation of the challenges and opportunities that come with international communications – as well as a basic awareness of the global challenges Forum is working on - you’ll work closely with colleagues across our UK, India, Singapore and US offices to drive targeted reach and engagement.

About the team

This role sits within Forum’s small and dynamic communications and development team. Combining expertise in community engagement, public relations, digital, fundraising, communications and marketing, the team’s aim is to raise awareness and understanding among key target audiences of global challenges and systems change for sustainability. We’re here to promote Forum’s unique expertise in systems change and futures practice, demonstrating our thought leadership to build credibility, and ultimately increasing our brand profile in ways that support business development and fundraising.

About the role

Working collaboratively with the Head of Communications and Marketing and other colleagues, you will:

  • Help develop and implement Forum’s digital communications and engagement strategy across our core work, as well as for the innovative Futures Centre and the School of System Change
  • Show a strong understanding of the global challenges Forum is working on, with a focus on climate and energy, food and value chains
  • Be responsible for producing high-quality, audience-led digital content, managing day-to-day content flows on our social media channels and suite of websites, and leveraging digital marketing to drive audience engagement
  • Use your understanding of international communications to demonstrate how we strike the right balance between global consistency and local relevance.

Beyond the day-to-day, and working as part of an integrated communications team, you will:

  • Lead on bespoke digital communications campaign development and delivery around key projects, events and initiatives
  • Lead on digital innovation, staying on top of a constantly evolving digital landscape and new technologies to trial new approaches, secure new digital media partnerships and engage key online influencers in our work
  • Keep the basics running smoothly as well as making continuous improvements to our channels to ensure they are delivering the maximum ROI for Forum and evolving based on business and audience needs
  • Train new and existing staff to become better digital content creators and social media users, and report back on performance against key digital metrics to senior stakeholders.

About you

You have extensive experience working in a digital role managing websites and executing digital communications campaigns across wide-ranging social media channels, including YouTube, LinkedIn, Facebook, Twitter, Instagram and blog platforms. You are comfortable in leading from brief interrogation and media planning through to delivery and evaluation of impact. You bring a keen eye for storytelling, working with a variety of stakeholders to design, develop and produce digital content.

You strive to continuously improve our online platforms, coupling your experience in innovation/bringing new opportunities to an organization with a willingness and enthusiasm to trial and learn. Alongside this, you are experienced in digital analytics tools to help demonstrate impact.

You are an excellent communicator with impressive editorial skills and a strong understanding of how to tailor content for online audiences. You are willing to learn on the job and have a good grasp of the Adobe Creative Suite, as well as a proven track record in managing agencies and freelancers. A collaborative, independent and flexible approach to work is also vital.

You will have a distinctive advantage if:

  • You have experience working in a global communications role and so bring with you an understanding of the challenges and opportunities that come with international comms.
  • You have an awareness of – if not a basic understanding in – the global challenges Forum is working on (climate, energy, food and value chains) as well as familiarity with the wider environmental sector issues prevalent in the media.

Application Process

To apply for this role, please click "Apply" and send your up-to-date CV and a cover letter.

You should clearly explain your motivation for applying for the post and provide specific evidence demonstrating how you meet the required capabilities as detailed in the job description. We will not consider applications without cover letters tailored to this opportunity. This information will be used to decide whether or not to invite you for interview. Your cover letter should be no longer than two A4 pages.

We kindly ask you not to attach or insert your photograph in your CV or cover letter, nor put your name or surname anywhere in the letter. We are committed to equal opportunities. By removing these details from the application, it helps our recruiting team to evaluate people on their skills and experience instead of factors that can lead to unconsciously biased decisions.

Closing date: The closing date for applications - 11:59 pm (British Summer Time) on Monday 19 August 2019.

Please note we are unable to respond to all applications. If you have not heard from us within three weeks of the closing date, please assume we are not taking your application further.

Candidates must have a valid right to work in the country where they will be employed.