Director of Field Operations

Horsham, West Sussex
19 Jul 2019
19 Aug 2019
Full Time
Contract Type

Expand your field of impact

Director of Field Operations
£competitive • based Horsham

The RSPCA is the UK’s oldest, largest and best-known animal welfare charity, and we are as committed to alleviating suffering today as when we were founded in 1824. Approaching our bicentenary, the world in which we operate is more complex and challenging than ever. That’s why – under the leadership of our new Chief Executive, and with a renewed Board in place from the autumn – we’re cultivating a modern, forward-thinking approach to the development and delivery of our important work.

As part of the most wide-ranging reforms to the RSPCA since 1974, we’re transforming the organisation across the full spectrum of our activity. And as you’d expect, Field Operations is one of the most significant areas of focus. As part of our approach to creating a modern, forward thinking organisation, we’re reviewing and overhauling every aspect of strategy, planning and delivery: from how we respond to calls from the public, to the way we organise our provision, and the systems by which we allocate rescue work to our inspectors. We’re committed to becoming more agile and efficient, to promoting the wellbeing of our employees, and – most important of all – to helping even more animals.

Managing a budget of over £25 million, and a workforce of over 500 FTE, you’ll take a business-critical place in our Senior Leadership Team. You’ll make a decisive contribution to delivering our mission: nationally accountable across the 3 regions for branch support, our Animal Centres, Wildlife Centres, Hospitals and Equine services, you’ll shape the strategy and implement the efficient and effective delivery of our operations. Our focus is to provide more and higher quality care, to more animals, every year. We’ll also expect you to ensure the production of timely, meaningful management reports and advice to trustees, who will be looking for assurance of excellence and consistency within our operations. 

You’ll bring an exceptional track record of designing, delivering and monitoring operations within an organisation of comparable reach and complexity, demonstrating a firm grasp of how to be best-in-class across a multi-site, nationwide operation. While you may currently work in a national charity, a background in health, social care or housing could also have helped you gain the right skillset. Impressive technical, professional and contextual knowledge, plus high-level communication and influencing skills, will allow you to establish rapid credibility and rapport with your direct reports and the wider teams. This will be an inspiring and rewarding challenge for a candidate who genuinely shares our sense of purpose; so a good knowledge of, and empathy with, the aims and objects of the RSPCA are essential.

Visit to find out more and to apply. For a confidential, informal conversation, please contact Shani Newbold at Cadence Partners on +44 20 7947 4960 or email

Closing Date: 22nd August 2019