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Resettlement Manager – Offender Services

Employer
Shelter
Location
HMP Hull, HMP Humber, HMP Askham Grange, HMP Lincoln and HMP North Sea Camp
Salary
£36,304 pa (pro rata) plus excellent benefits
Closing date
17 Jul 2019

Job Details

Maternity cover until October 2020

Location: The role will cover 5 prisons (HMP Hull, HMP Humber, HMP Askham Grange, HMP Lincoln and HMP North Sea Camp). Location to be discussed at interview

Closing date: Tuesday 9th July 2019 at 11.30pm

Do you have considerable experience of working with the Criminal Justice Sector, ideally with prison services and CRCs to deliver resettlement services focusing on housing and financial/debt services in a prison setting? Then join Shelter as a Resettlement Manager and you could soon be managing a Transforming Rehabilitation Resettlement contract that covers the Humberside, Lincolnshire and North Yorkshire CPA. 

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

The revised ITTG (Integrated Through the Gate) contract went live on the 1st April. We are contracted to deliver accommodation, finance, benefit and debt and employment and training interventions within the prisons in the region. We have a Resettlement Team based on site in each prison delivering the interventions via Resettlement Planning. This involves close working with both the prison and CRC staff to create an effective and efficient resettlement planning process for each offender that comes into custody.

About the role

Working closely with the local Community Rehabilitation Company (CRC), you’ll have responsibility for a remote staff team and directly manage the Team Leader that deliver resettlement services within prisons. Sitting on internal and external groups will be important too, as will representing Shelter, influencing best practice, developing strategic partnerships and actively leading and championing issues relating to our strategic priorities.

About you
You’ll need a proven ability to contribute to the strategic development of an organisation and a track record in performance managing contracts, including supply chain management, driving efficiency and improving service effectiveness. You’ll also need experience of staff, service/business and financial management/planning of large contracts. And, because the role comes with budgetary responsibility, you must be able to analyse complex data and finances and report accurately, both internally and externally. Regularly liaising with a range of key stakeholders comes with the territory, too, so exceptional communication skills are essential.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Company

The housing crisis is now a national emergency.

Shelter was founded 52 years ago, not by the wealthy or powerful, but as a community organisation whose purpose was to change society. That means we’re needed more now than at any time in our history: for millions of our fellow citizens the fundamental human need for a safe home is ignored.

Forget finding who’s to blame for this. Shelter is here to do far more than just point out what’s gone wrong. We are here to put it right, and that’s why our aim is for this strategy to be nothing less than a turning point for both Shelter and our country.

Without a home, no one can achieve their full potential. With millions whose right to a home is under threat, neither can the country. We believe that because the need for a home is so all-consuming, a home is a basic moral right, and everything we will do from now will be done to defend that right.

We’ve all talked so much about the ‘housing crisis’ that we’ve stopped believing it can be solved. The phrase has become like wallpaper. But this is a national emergency, and one that demands fearless, ambitious action.

In developing this strategy, it’s been vital to start with our own people: those who rely on our services, our volunteers, our employees. We aim to rebuild a movement, stronger than ever, and a movement must start with a simple idea that unites everyone within Shelter, our best advocates. Change starts here, in our work with individuals, spreading through communities, and across society.

We identify in this strategy six million households whose right to a home is either denied or under threat at this very moment. Soaring rents that squeeze out food and clothing, being thrown out of your home through no fault of your own, simply being too poor to afford a home: the terror of homelessness is everywhere.

Many are living in grossly unfit and unsafe conditions, adults and children whose lives are blighted by fear and despair. Discrimination is rampant in private renting and we have lost sight of the simple fact that we need a home just as much as we need healthcare and education. We are building the fewest social homes in 70 years, at a time when more and more people desperately need them.

In Shelter’s services, our people work tirelessly to alleviate the sheer destitution they see day in and day out. We will be a rock in the storm every day for those who need us. But our aim is bigger – to cut this suffering off at source – and we acknowledge in this strategy that we can’t do it overnight, neither can we do it alone.

For the first time, Shelter is committing in this strategy to ten-year goals as well as three-year goals so we can be confident of building to the necessary changes over the next decade. And at the same time we commit in this strategy to building the movement of people who will make this change possible.

We plan in the next three years to have 500,000 supporters join us in our mission to respond to this emergency, through campaigning, volunteering and donating. It is people that can power the change we seek.

This national emergency has been decades in the making. Now is the moment to act together with one purpose. In the community, our hubs and shops will be magnets for everyone with a role in ending the national emergency. Nationally, we will work with everyone who sees the desperate need for change: no one group or party is to blame for the emergency, and no one group or party can end it either.

Shelter: it’s a fundamental need and a basic moral right. Please join us to defend it.

Polly Neate, Chief Executive

Helen Baker, Chair

Company info
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