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Database Assistant

Employer
Prospectus
Location
West London
Salary
Up to £22000 per annum
Closing date
1 Jul 2019

Job Details

Do you enjoy delivering excellent customer service? Have you got experience utilising a database/CRM?

A dedicated and impactful health charity is looking for a personable yet driven individual to join their Administration & Data Management team for a period of 6 months. Based in leafy Chiswick, the Database Assistant will predominantly be responsible for contacting registered donors by phone and email to confirm and update their contact details, leading to a more accurate and relevant database.

You will play an active role in positively representing the charity through your contact with their warm list of existing donors, while maintaining confidentiality of donor and supporter data and ensuring best practice standards are adhered to. You will also answer questions via email and phone from registered donors, supporters and patients, as well as supporting the Office Administrator as and when required in the handling of post and deliveries.

To be successful in this position, you will naturally enjoy speaking with a wide range of people and you will relish the chance to represent an incredible cause in a positive yet professional manner. It is essential that you have some prior experience of working within an office environment having previously utilised a database/CRM, therefore you will be comfortable with managing data confidentially.

If you are able to deliver a positive customer service experience and have a background of utilising a database, alongside the ability to stay organised and carry out your work with strong attention to detail, we urge you to apply!

To register your interest in this position, please submit a Word version of your CV; cover letters are not required at this stage. A full job description will be provided to candidates shortlisted by Prospectus.

Company

We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK and internationally to connect talented people with beyond profit organisations.

 

Company info
Telephone
(020) 7691 1925
Location
20/22 Stukeley Street
London
London
WC2B5LR
GB

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