Fundraising and Communities Manager

ABOUT EIKON

Eikon is an award-winning Surrey charity that has worked in the local community for 20+ years, providing preventative and long-term support to some of the county’s most vulnerable young people and their families. Through establishing inspirational relationships between the young person and their adult professional, our vision is to develop happy, thriving and resilient young adults who contribute positively to society.

TEAM CONTEXT AND ROLE PURPOSE

Role responsible to: Head of Development

There are two parts to the Development Team: Fundraising and Innovations.

• Innovations’ remit is to pilot ways of working that have a greater positive impact for more children and young people, more sustainably and more efficiently.
• Fundraising is responsible for securing voluntary income, which makes up around a quarter of Eikon’s income.

This role is responsible for securing unrestricted income in the form of gifts from individuals and community groups in line with agreed targets and works alongside the Trust Fundraiser.  Both roles report directly to the Head of Development.  If you have 3+ years' successful fundraising experience we are keen to hear from you.

KEY RESPONSIBILITIES

Fundraising

Nurture existing and develop new relationships across local communities in which Eikon operates in order to grow income to meet targets.  Work with colleagues in frontline and other teams who support fundraising, in order to ensure effective coordination and fundraising outcomes.  Responsible for the following income streams:

• Individual Giving
• Recruit new supporters, principally from within those communities where Eikon is known and through existing relationships and networks.
• Increase income from supporters through effective appeals & newsletters.
• Increase the number of people supporting Eikon with a regular gift.
• Maximise income from Gift Aid.

• Major Donors
• Support the Chief Executive and Head of Development in their fundraising from major donors in whatever way is best for each donor.
• Ensure all communications are high quality, relevant and tailored and that donors feel great about their giving.  
• Fundraising Events
• Public challenge events such as the London Marathon and Ride London.
• Eikon’s own challenge, sporting and social events.
• Recruit enough participants to ensure events’ financial success.
• Support and motivate event participants to reach desired targets.
• Support organisation of event logistics and assist at events.
• Community groups & activities
• Proactively relate to faith groups, Rotary, Inner Wheel, Lions and other clubs, groups, schools and universities to secure donations.
• Develop multi-year longer term relationships where possible.   

Supporter Care

• Acknowledge all donations, ensuring that thank you emails and letters feel personal and are appropriate to the reason for giving, purpose/fund and gift.  Where they are automated and used for multiple donors, ensure that they are updated regularly.
• Draft major donor thank you emails and letters for the Chief Executive to review.
• Ensure supporters’ personal details and communications preferences are up to date and that Donorfy fundraising software and Mailchimp systems are in sync.

Communications

• Manage Eikon’s social media to support fundraising objectives
• Support and liaise with staff and volunteers contributing social media, to ensure posts are relevant, supportive of fundraising and aligned to strategy and plans.
• Maintain the news and fundraising pages of the website in collaboration with other staff and volunteers. 
• Support staff and volunteers who contribute to the website to ensure quality of content.

Quality, standards and compliance

• Ensure all fundraising complies with and/or is in line with:
• All applicable legislation
• The Code of Fundraising Practice (and its associated rulebooks) which outlines the standards expected of fundraising charities
• The Fundraising Promise (Fundraising Regulator)
• Eikon’s Ethical Fundraising Policy.
• Other guidance provided by e.g. The Institute of Fundraising.

• Ensure all staff understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
• Carry out risk assessments for all activities for which you are responsible.

Finance, administration and resources

• Operate within approved budgets, policies and procedures.
• Record incoming grants and donations using the Donorfy fundraising software.  
• Ensure information for Gift Aid claims is accurate on Donorfy and support Finance to make Gift Aid claims.

Staff management

• Take part in regular supervision and team meetings
• Manage and support volunteer participation as appropriate to deliver aims.

Other Responsibilities 

• Contribute to the development of fundraising strategy and planning.
• Undertake any other duties reasonably required by the line manager
• Be prepared to work outside of normal hours as required
• Travel as the role requires.

Reportees: volunteers.

Closing date for applications 5 July 2019

Interview week commencing 15 July 2019