Office & Training Coordinator / Administrator   

Birmingham, West Midlands

Up to £20,068 (pro rata £16,055) per annum

30 Hours per week

Our client is a leading provider of mental health services in Birmingham and the West Midlands.  They offer high quality services that support both recovery and wellbeing and actively work with people so that they can be in control of their lives.  With respect for the individual at the forefront of all the work they do, they have a well-earned reputation for excelling in quality.  

This exciting role is a new post and will predominantly provide support to the External Training Department manager. As first point of contact at the Head Office Reception and as first point of contact with the External Training Programme, you will communicate with a wide range of people including service users, staff and external customers. The company’s external training has hugely grown in the last few years and they now need more help to coordinate bookings, organise freelance trainers and order stock. As with most charities there are other tasks to do and you will be needed to help cover reception and help the admin team as well. You will need to work on your initiative and have the potential to become a valued team member.  

The post is 30 hours per week (hours can be flexible) and you will be based at a Head Office in the Jewellery Quarter.  On occasion you may be required to work from other locations; notice will be provided in advance when this is necessary. 

You will need to have administrative experience and be able to use Excel/Word to a high level producing a range of reports as needed. You need to be able to demonstrate that you are calm and confident with experience of dealing with difficult situations and the ability to manage other’s expectations. You will possess strong interpersonal and communication skills with the ability to work with all levels of people. You will also have the ability to work as a team player and on your own initiative,.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

People are key to the success of this organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.