Customer Communications Assistant x2
- Employer
- Networx
- Location
- Greater Manchester
- Salary
- £21,505 – £23,295 per annum (Depending on skills)
- Closing date
- 4 Jul 2019
View more
- Function
- Administration
- Sector
- Public Services, Housing & Homelessness
- Hours
- Full Time
- Contract Type
- Permanent
Job Details
Customer Communications Assistant x2
Manchester
£21,505 – £23,295 per annum (Depending on skills)
Full Time - Permanent
Do you have experience in Customer Service and passionate about delivering a customer focused service with a proven track record of working within a non- scripted customer service environment? If so read on…
We're looking for 2 Customer Communication Assistants to join an established Customer Communications Team, focusing on a ‘one stop shop’ approach dealing with customer queries at first point of contact through a range of communication methods from telephone calls to face to face contact on our reception.
You will be at the heart of the service that MSV delivers to its customers. You will be at the heart of the service that they deliver to their customers. You will have similar/previous experience, adaptable and with a positive can-do attitude you will be able to adapt to the varying demands and challenges within the Customer Communications Team. The successful candidates will be able to evidence they can deal with difficult situations and use a problem-solving approach to respond to enquiries.
You will be calm and confident when answering queries, working with minimal supervision, and have experience of working to tight deadlines resolving issues at first point of contact with a flexible approach to suit customer demand.
They offer an excellent benefits package including a company pension scheme, life assurance, employee assistance programme, flexi time and 25 days holiday plus bank holidays.
Closing Date: 4th July 2019.
Interviews: 22nd, 23rd & 24th July 2019.
Company
Since our establishment in 2001, networx has been at the forefront of the online recruitment industry. Through our unique and tailored approach to recruitment, today we are market leaders in the provision of online recruitment solutions and the chosen partner to hundreds of UK businesses.
- Telephone
- 01943 661105
- Location
-
The Engine House
Wharfebank Business Centre
Ilkley Road
Otley
Leeds
Thrapston, Kettering
United Kingdom
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