Development Associate

Crisis Action
London (Greater)
Competitive and based on experience
13 Jun 2019
08 Jul 2019
Full Time
Contract Type


Dear Applicant,

Launched in 2004, Crisis Action is a pioneering organisation that works behind the scenes to enable civil society to respond more effectively to armed conflict.

Crisis Action’s aim is to prevent suffering caused by armed conflict and to change the calculations of the world’s most powerful decision makers so that they take meaningful action to protect civilians. We bring together a world-class network of partners and leverage their respective skills, expertise and resources to increase their joint impact. Our rationale is that focused advocacy and campaigning by NGOs, think-tanks, faith groups and others is far more likely to succeed if it is done strategically and collectively.

Crisis Action has a talented, international team of 40 people in Addis, Beirut, Berlin, Brussels, London, Nairobi, New York, Paris, Pretoria and Washington DC. Crisis Action’s current budget is £3.8M.

Crisis Action’s unique model and record of impact earned the team the 2012 MacArthur Award for Creative and Effective Institutions and the 2013 Skoll Award for Social Entrepreneurship. 

We are looking for an exceptional Development Associate to join the Development Team. If you are interested in the role then we look forward to receiving your application.

Andrew Hudson

Executive Director


About Crisis Action

Crisis Action is an independent, non-profit organisation that works with others to ensure civilians are protected both from and during armed conflict.

To achieve this aim Crisis Action works behind the scenes to catalyse, co-ordinate and support strategic coalition campaigns by our civil society partners. Our partners include Africa Peace Forum, Amnesty International, Cairo Institute for Human Rights Studies, Human Rights Watch, International Crisis Group, International Rescue Committee, Institute for Security Studies, Mercy Corps, Muslim Aid, Oxfam, World Vision and many others.

We aim to complement our partners’ existing work on conflict related campaigning and advocacy by increasing their collective influence on foreign policy as it affects specific country/regional conflicts. Crisis Action draws together existing strengths and capacities into effective joint action that has impact.

Crisis Action’s Board is composed of respected leaders from across the humanitarian, human rights, policy and business spheres.

Our recent annual reports summarise Crisis Action's achievements.


What others say about Crisis Action

"Crisis Action is one of the most effective advocacy organizations in the humanitarian world.  The work they do to educate and mobilize political leaders, the media and caring citizens about difficult and forgotten crises makes the difference. Millions of lives are being saved because of what they do.” Lise Grande, United Nations Resident and Humanitarian Coordinator in Yemen  

"Crisis Action continues to prove that its model works and has impact.  We repeatedly see that policymakers are more likely to take stronger and more effective action when NGOs coordinate and collaborate.  Crisis Action helps make this happen." Kenneth Roth, Executive Director, Human Rights Watch 

“Syrians often feel alone and unheard. Crisis Action repeatedly helps us communicate our demands and aspirations directly to policymakers at the highest levels, meaning that we cannot simply be ignored.” Bassam Al Ahmad, Executive Director, Syrians for Truth and Justice and the We Exist! alliance of Syrian activist organisations

“Crisis Action's energy and strategic approach to tackling conflict around the world is a model we can all learn from.” Oby Ezekwesili, Co-founder of the #BringBackOurGirls movement 

“Crisis Action demonstrates the impact of strategic, coordinated advocacy in an era of increasing threats to civilians in conflicts around the globe. With new challenges to global cooperation, Crisis Action’s model of helping civil society work together is more essential than ever.” David Miliband, President and CEO, International Rescue Committee


Overview of role

You will play a key role in assisting the development team to coordinate and implement our fundraising strategy. Crisis Action receives funding from a spectrum of foundation, government and individual donors as well as from core NGO partners. We are looking for someone who shares our passion for Crisis Action’s work and can help us communicate the impact of our work to existing and prospective donors. You will be expected to be self-motivated and have good attention to detail. You will work alongside an excellent international team, under the direct guidance of the Head of Development, the Senior Development Manager and the Development Manager and in close coordination with the Finance Team, the Executive Director and the campaign teams.

Key responsibilities include:

Supporting grant management and donor relationships (40%)

  • Working closely with the Head of Development to support relationships with current and potential foundation and individual donors, including drafting concept notes, funding proposals, donor reports and other related materials;
  • Assisting the Senior Development Manager and the Development Manager in drafting the same, plus updating donor log frames and ensuring compliance with government donor requirements;
  • Supporting the Executive Director and the rest of the senior management team and office directors in their engagement with donors ahead of fundraising meetings and high-level events;
  • Supporting donor meetings, events and calls, including compiling background briefings, drafting talking points, and taking and logging meeting notes;
  • Monitoring calls for proposals, carrying out donor research, analysing prospects and building recommendations for the team to carry forward;
  • Disseminating electronic donor updates and other strategic donor communications;
  • Organising occasional events to engage current and prospective funders and connectors.

Managing information and contacts (30%)

  • Managing and further developing relevant administrative infrastructure on SharePoint, Salesforce, Outlook etc., including grant tracking and reporting systems, contact database, events calendars, donor profiles and funder and prospects lists;
  • Collating fundraising updates for the board and team;
  • Working with the Development team and others to ensure fundraising materials are user-friendly, easy to access, regularly updated and effectively disseminated across the team;
  • Leading on the dissemination of Crisis Action’s electronic and hard copy annual reports to funders.

Team support and liaison with the rest of the organisation (30%)

  • Scheduling calls across different time zones, drafting agendas and taking and logging meeting notes during team meetings as well as meetings with the finance team and the Executive Director;
  • Ensuring smooth coordination with the finance team around financial systems, budgets, financial reports and other information;
  • Ensuring fundraising and event calendars, fundraising action plans and other collective project management tools are up-to-date;
  • Curating fundraising inductions for new staff; leading on fundraising induction to interns;
  • Scheduling donor meetings and managing related travel arrangements and logistics;
  • Working with campaign teams to improve current systems and craft new processes to ensure efficient monitoring, evaluation and learning tools exist in the organisation;
  • Alongside the rest of the organisation, helping to craft and deliver Crisis Action's 3-year organisational strategy.


Person specification

The following are essential:

  • Excellent writing, editing and all-round communication and interpersonal skills
  • Ability to tell a story in a compelling way – distilling the most impactful points in a pithy manner
  • 1-2 years’ experience of fundraising from a variety of European / North American foundation, government and/or individual donors
  • Experience of drafting grant reports and proposals, preferably for major international foundation or government donors
  • Ability to work with colleagues dispersed across international offices and from diverse backgrounds
  • Enthusiasm, initiative and willingness to learn
  • Ability to work well under pressure and meet multiple deadlines
  • Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems
  • Experience of maintaining IT systems and excellent computer and Microsoft Office proficiency are vital, ideally with experience using wider tools (e.g. Office365 and Salesforce)
  • Keen attention to detail and quality control on all documents produced
  • Ability to travel overseas at least twice a year
  • Commitment to Crisis Action’s aims
  • Fluency in oral and written English

The following are desirable:

  • Experience of working for an international organisation and/or international fundraising
  • Experience producing a range of communications materials for different audiences
  • Financial literacy and a proven ability to understand budgets
  • Monitoring, Evaluation and Learning (MEL) experience
  • Knowledge of conflict and human rights issues


Terms and conditions

Salary: Competitive according to experience.

Benefits: 25 annual leave days (increasing to 30 days after 3 years with a 3-month sabbatical after 5 years). 6% pension contribution. Salary increase every 2 years plus inflationary increases to salary. Travel to other Crisis Action offices and staff meetings. 

Travel: Required at least twice a year.

Right to work: You must have the right to work in the UK.

Equal opportunities: Crisis Action values diversity and is committed to equal opportunities. We especially invite applications from women, minority communities, and the Global South.  All applicants for employment will receive equal treatment without discrimination on grounds of gender, ethnic origins, personal disability or sexual orientation.  

Disabilities: We are committed to making every reasonable adjustment to the workplace or working arrangements to accommodate people with disabilities.   

Application instructions:

To apply, please send a CV and cover letter with your salary expectations to Please note that applications without a cover letter will not be accepted.

The deadline for applications is 23.59 GMT, Monday 8th July 2019. Candidates are encouraged to apply as early as possible as applications will be reviewed on a rolling basis. We may close the vacancy earlier than the deadline should we find the right candidate for the role.

The first round of interviews are provisionally scheduled to take place during the week of 15th July 2019.

We regret that due to the volume of applications we cannot respond individually to each applicant and only shortlisted applicants will be contacted.

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