Service Coordinator (Family Engagement) 

Have you got what it takes to support prisoners and their families? 

Our client is a highly respected independent charity, which together with its subsidiary, Pact Futures, works across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners’ children and families, to prisoners, and to ex-offenders. 

Our client is a national charity that supports those affected by imprisonment and their children and families. 

Position: Family Engagement Manager 
Location: HMP Berwyn, Wrexham, 
Job type: Full Time, Permanent 
Hours: 37.5 hour per week (including evening and weekend working) 
Salary: £22,000 per annum 
Benefits: generous annual leave, cycle to work scheme, eye care vouchers, free information advice and counselling service plus more. 

Closing date: Sunday 23rd June 2019 
Interviews commencing week beginning: 1st July 2019 

About the role: 

As Family Engagement Manager at HMP Berwyn you will manage the family team, overseeing visitor centre services; play and children’s services; and a catering service. 

About you: 

To be successful in this role you will have demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with families in a challenging multi-agency environment, ideally involving offenders and / or their families. 

You will also have excellent organisational skills and the ability to manage a demanding work load. 

You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding / child protection practice. 

Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies. 

Other information: 

This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3 year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. 

Pact is an equal opportunity employer and welcomes applications from all backgrounds including those with previous convictions (appointment to post is subject to a satisfactory risk assessment). 

You may have experience of the following: Family Engagement Manager, Family Engagement Worker, Visitor Centre Manager, Customer Service Manager, Services Manager, Service Coordinator, Project Coordinator, Family Services Manager, Volunteer Management, Senior Support Worker, Family Services, Support Work, Social Work, Advocacy, Mentor, Mentoring, Charity, Charities, Not for Profit, NFP, Third Sector, Case worker, Case Manager, etc.