Digital Outreach Worker
Digital Outreach Worker
Our client was founded the Centre in 1986; They offer a diverse range of services for homeless young people, families in need and the local community on one site. The Centre enables people to gain the skills and support they need to overcome poverty and homelessness.
They have a person-focused approach which encourages them to recognise that each human being is different with complex needs and so our response needs to be multi-layered.
Position: EUSS Project Support Worker
Location: Westminster, London
Job type: Full Time, 12 months Fixed Term Contract
Hours: 35 hours per week
Salary: £29,280 per annum
Benefits: 24 days, rising to 26 after one year’s service, and 28 after two years’ service. The Centre provides an auto-enrolment pension scheme and will match employee contributions up to a maximum of 6%. You can choose to opt out of the scheme. A Season Ticket Loan is available.
About the role:
The EU Settlement Scheme project is designed to ensure that eligible people are able to access ILR (or pre settled status) via the quickest route possible. In addition, they wish to improve and empower digital skills in the community and also enable people to help others to apply. They wish to ensure that the service is available to the most vulnerable clients, while empowering and enabling people in the community to apply themselves and for others where that is appropriate. This role will also explore how they ensure all their services are using technology to its best potential and utilising digital solutions to best meet the needs of their clients. This will involve exploring new ideas and innovations.
You will work with the wider community, including public institutions (such as schools) to help empower applicants to make their own EU Settlement Scheme applications. Teaching and coaching them via training sessions such as offsite workshops. You will help develop processes to ensure all data captured is accurate and then produce reports to our commissioning partner, Crisis, including but not limited to the number of people supported and number of applications completed.
You will have strong computer literacy and communications skills ensuring you can develop strong relationships and partnerships with both service users and other organisations. You are able to sensitively engage with and empower adults who are EU nationals and experience social exclusion. You will have the ability to coach and teach service users either via delivering workshops or on a 1:1 basis. You have a “can-do” attitude and are happy to work using your own initiative.
The Centre is an Equal Opportunities Employer.
You may have experience of the following: Outreach Advisor, Case Worker, Coach, Trainer, Immigration etc.