Housing and Neighbourhoods Officer
- Employer
- Networx
- Location
- Northamptonshire
- Salary
- Salary £24,023 - £28,912 per annum
- Closing date
- 25 Jun 2019
View more
- Function
- Operations & Service Delivery
- Sector
- Public Services, Social Care & Welfare, Housing & Homelessness
- Hours
- Full Time
- Contract Type
- Permanent
Job Details
Housing and Neighbourhoods Officer
Northamptonshire
Salary £24,023 - £28,912 per annum
Full Time, Permanent (flexible & family friendly working arrangements)
About the Company
Our client is one of the largest providers of affordable homes and care and support services in the East Midlands. They employee more than 1000 employees and have key work bases in Chesterfield, Coalville, Leicester, Peak District and Ilkeston. In addition to this, they have around 19,000 properties in more than 40 local authority areas across the region and provide care and support to hundreds more customers.
The role
They now have an opportunity for a Housing and Neighbourhoods Officer to join them to deliver a service that focuses on regular contact and timely intervention on issues such as tenancy sustainment.
You will ensure that best practise and is implemented and will be responsible for the effective management of service charge queries whilst developing and maintaining strong relationships both internally and externally so there is synergy in focus and outcomes. Providing tenancy support you will enforce tenancy conditions in line with agreements and standards and manage the low-level nuisance and ASB cases, referring more serious cases as required.
The ideal candidate
The successful candidate will have experience of working with area tenant committees and will have previously managed a patch base of schemes and properties. You will have detailed knowledge and understanding of housing law, housing management and ASB practise management along with having an awareness of the external environment affecting registered providers. They are looking for a calm and conscientious Housing and Neighbourhoods Officer with good ICT skills and a strong team player. Self-aware, you will be committed to ensuring your own behaviour and attitude impacts positively on others.
Benefits
As an organisation, they are Investors in People - Gold accredited and as such, they are committed to best practice in people management, continuous improvement and support this by offering career development and training to their staff, in a friendly and open environment. They expect that if you work with them, it will be in a job that is challenging, stimulating and rewarding.
In addition, you can expect to receive:
· A competitive salary
· A contributory pension scheme
· A Health cash plan (currently with BHSF)
· 34 days annual leave (including statutory days), increasing with length of
service.
· Flexi-time working hours (where service needs allow)
· Family friendly policies
· Charity days scheme
· Professional subscriptions
· Free on site car parking
Closing Date: 25th June, 2019
Interview Date: 10th & 11th July, 2019
Company
Since our establishment in 2001, networx has been at the forefront of the online recruitment industry. Through our unique and tailored approach to recruitment, today we are market leaders in the provision of online recruitment solutions and the chosen partner to hundreds of UK businesses.
- Telephone
- 01943 661105
- Location
-
The Engine House
Wharfebank Business Centre
Ilkley Road
Otley
Leeds
Thrapston, Kettering
United Kingdom
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