high profile membership client

Description

• Work closely with the Head of Communications and Marketing to develop and deliver embership strategy

• Promote and develop opportunities for members to participate and drive work influence and participation and supporter engagement.

• Develop and maintain good working relationships and its networks to ensure membership is understood and considered in their work.

• Keep abreast of developments in membership, communications and mental health and develop relevant external contacts.

• Evaluation, learning and continual improvement of membership experience

• Contribute to the supporter engagement programme in your role as an audience manager, supporter roll out of priority engagement journeys and new approaches

• Oversee the editorial, production and delivery of the quarterly Membership magazine, planning content, commissioning materials, working with a freelance editor, designers and internal colleagues to ensure a consistently high quality publication

• Oversee the planning, content, editing and delivery of the membership e-news, and other email communications to members

• Manage relationships with key suppliers to ensure best value and high quality service and to work in the Communications Unit

Profile

• Significant experience in membership and/or stakeholder engagement, including some time at managerial level.

• Experience of developing and delivering a membership product.

• Experience of building and developing relationships with a range of stakeholders and a demonstrable ability to develop and maintain effective working relationships with groups and individuals with differing perspectives and agendas.

• Experience of managing the editorial, production and distribution of a magazine.

• Experience of managing supplier relationships.

• Experience of working with CRM systems to ensure targeted, audience-focused communications and an understanding of the effective and legal use of customer data.

• Experience of managing staff and leading a team.

• Experience of project management and of monitoring and evaluating quality and impact.

• Excellent communication skills including written, oral, negotiation and presentation skills, a strong understanding of digital communication methods.

• Excellent prioritisation and personal time management skills.

• Experience in the voluntary or public sector.

• Professional/academic qualifications in communications, marketing or a related discipline.

Job Offer

40,000