City of London
£38000 - £40000 per annum
04 Jun 2019
02 Jul 2019
Full Time
Contract Type

high profile membership client


  • Work closely with the Head of Communications and Marketing to develop and deliver embership strategy

  • Promote and develop opportunities for members to participate and drive work influence and participation and supporter engagement.
  • Develop and maintain good working relationships and its networks to ensure membership is understood and considered in their work.

  • Keep abreast of developments in membership, communications and mental health and develop relevant external contacts.

  • Evaluation, learning and continual improvement of membership experience

  • Contribute to the supporter engagement programme in your role as an audience manager, supporter roll out of priority engagement journeys and new approaches

  • Oversee the editorial, production and delivery of the quarterly Membership magazine, planning content, commissioning materials, working with a freelance editor, designers and internal colleagues to ensure a consistently high quality publication

  • Oversee the planning, content, editing and delivery of the membership e-news, and other email communications to members

  • Manage relationships with key suppliers to ensure best value and high quality service and to work in the Communications Unit


  • Significant experience in membership and/or stakeholder engagement, including some time at managerial level.

  • Experience of developing and delivering a membership product.
  • Experience of building and developing relationships with a range of stakeholders and a demonstrable ability to develop and maintain effective working relationships with groups and individuals with differing perspectives and agendas.

  • Experience of managing the editorial, production and distribution of a magazine.

  • Experience of managing supplier relationships.

  • Experience of working with CRM systems to ensure targeted, audience-focused communications and an understanding of the effective and legal use of customer data.

  • Experience of managing staff and leading a team.

  • Experience of project management and of monitoring and evaluating quality and impact.

  • Excellent communication skills including written, oral, negotiation and presentation skills, a strong understanding of digital communication methods.

  • Excellent prioritisation and personal time management skills.

  • Experience in the voluntary or public sector.

  • Professional/academic qualifications in communications, marketing or a related discipline.

Job Offer


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