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Membership Manager

Employer
TPP Recruitment
Location
London
Salary
Up to £41136 per annum
Closing date
23 Jun 2019

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Job Details

Our client a leading mental health charity are seeking an expereinced membership manager, for a 6 month FTC ASAP start.

Working closely with the Head of Communications and the Head of Supporter Engagement. You will also work closely with other members of the Communications and Marketing Team and audience managers across the charity. There will also be working relationships with other staff in External Relations, within Fundraising, Retail and with local branches across England and Wales.

Our members are at the heart of our work. Most have experience of mental health problems and want to be involved in our work. This role will oversee our membership marketing and communications, working with colleagues across the charity to ensure members are at the heart of our work and that they are kept engaged and enthused. The role will oversee the membership product, including regular evaluation and review.

Person specification: Membership Manager

Essential criteria


  • Significant experience in membership and/or stakeholder engagement, including some time at managerial level.
  • Experience of developing and delivering a membership product.
  • Experience of building and developing relationships with a range of stakeholders and a demonstrable ability to develop and maintain effective working relationships with groups and individuals with differing perspectives and agendas.
  • Experience of managing the editorial, production and distribution of a magazine.
  • Experience of managing supplier relationships.
  • Experience of working with CRM systems to ensure targeted, audience-focused communications and an understanding of the effective and legal use of customer data.
  • Experience of managing staff and leading a team.
  • Experience of project management and of monitoring and evaluating quality and impact.
  • Excellent communication skills including written, oral, negotiation and presentation skills, a strong understanding of digital communication methods.
  • Excellent prioritisation and personal time management skills.

  • Company

    PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS


    TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.

    Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:

    Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing

    Our team of committed consultants and support staff specialise in the following functional areas:

    Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support

    TPP has connected organisations and candidates across the UK since 1996, from our head office in London.

    We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.

    Our aim is that when you use TPP, our principles shine through in the service you receive.

    Read our latest articles on Third Sector:

    Company info
    Website
    Telephone
    020 7198 6000
    Location
    20 St Dunstan’s Hill
    London
    England
    EC3R 8HL
    GB

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