Community Heating and Billing Manager

Location
Based London & Essex
Salary
£45,000 per annum
Posted
21 May 2019
Closes
27 May 2019
Ref
153587_SHA
Hours
Full Time
Contract Type
Permanent

Community Heating and Billing Manager
£45,000 per annum
Based London & Essex                                             

Swan Housing Association was first formed in 1994. We celebrated our 20th anniversary in 2014 and continue to provide high quality and affordable homes to rent and buy. Today, we operate in Essex and East London and locally manage over 10,000 homes with plans in place to deliver more than 1,000 new homes as part of an ambitious three year strategy.

We pride ourselves on providing excellent customer services, and we need ambitious, career minded individuals with a ‘can do’ attitude to deliver these services to our residents.

This role that has been developed to manage the financial aspects of our District Heating and Combined Heat & Power systems and to ensure all end users are billed accurately for the heat they use and that the systems do not run at a loss.

The role will need to ensure that our collection and charging methods comply with the Heat Network Regulations. Knowledge of the regulations and their application will be an important part of this role.

A passion for customer service, along with a strong can do attitude are vital to make this role a success. This role requires candidates to have an understanding of heat tariffs and their calculation, so experience in either this field or a similar service charge setting could be important.

The majority of the sites are based in London so working from this location will be expected, however flexibility will be required as meetings and discussions will need to take place at all Swan office locations.

We offer a wide range of benefits including a Pension scheme, Private Healthcare and Life assurance. There is a generous holiday entitlement and we are committed to training and developing all of our employees.

Swan is an equal opportunity employer and welcomes applicants from diverse backgrounds. Swan is committed to and demonstrates safeguarding, promoting the welfare of children, young people and vulnerable adults.

If you would like to apply for this position, please read the Job Description attached in supporting documents before clicking the apply button and attaching your CV and supporting statement, it will be sent automatically to us.

Swan is an equal opportunity employer and welcomes applicants from diverse backgrounds.

Swan is committed to and demonstrates safeguarding, promoting the welfare of children, young people and vulnerable adults. 

Swan is a Disability Confident employer.

No agencies please.

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