Dementia Adviser

We are the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Position: Dementia Advisor – Triage Post
Location: Worthing and District
Contract type: Part time, Permanent
Hours: 28 per week
Salary: £16,276 actual per annum

Closing date: 06 June 2019
Interview date: TBC

About the role:

The triage post will support the dementia advisers by being first point of contact for clients referred into the service.

The dementia adviser provides a highly responsive, individualised information, signposting and referral service to people with a diagnosis of dementia and those that care for them. This could be in a Memory Clinic, the client's own home, at service offices or at other locations, face to face, by phone, letter or email. The service may include signposting and providing referrals to other services.

We are looking for an enthusiastic, motivated and highly professional individual who would like to be part of the West Sussex Dementia Adviser team working within the Memory Assessment Service

About you:

We are now looking for an exceptional individual to be part of the established West Sussex

Memory Assessment Service and will operate as required at all Memory Clinic bases across the county.

We are looking for an individual who possess NVQ level 3 (or equivalent).

Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service.

To be successful in this role you will have excellent communicationn skills and an understanding of telephone triage. Strong organisational and time management skills are essential in order to be able to triage referrals into the service and support with the Dementia Adviser caseload.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely. All contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with us.

The organisation is committed to equal opportunities.

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia etc.