Commisioned Service Manager

London (Central), Chesterfield or Homebased
£33,500 (London), £32,000 (Rest of the UK)
07 May 2019
27 May 2019
Contract Type

Location: London / Chesterfield Office or Home Based - with regular attendance in London / Chesterfield
Hours: full-time, 35 hours per week
Salary: £33,500 (London), £32,000 rest of the UK. pa + Benefits
Contract type: Permanent
Closing date: by midnight on Monday 27th May

Download the job description and person specification from our website.


This is an exciting opportunity for a dynamic and motivated Commissioned Service Manager who will lead the commissioned services we provide in Clinical Commissioning Groups (CCG’s) across England by supporting, shaping and establishing our service and support across England where people with arthritis can live well, irrespective of age or location.

About the role

This service is delivered through our local network of service coordinators and volunteers. The Commissioned Service Manager will work closely with colleagues across the UK to contribute to the creation of a UK service offer, ensuring the needs of people with arthritis are recognised and met.

Building and managing relationships with CCGs across England and identifying areas of development.

Working collaboratively with colleagues, including cross directorate teams, volunteers, people with arthritis, stakeholders and external partners, you will have a delivering high quality services to people with arthritis at the heart of what you do.  You will have experience of partnership working with the NHS, aligning to NHS England initiatives and NICE guidelines and be a driver for change, ensuring patients get the best support they need. This role will also utilize the skills from other directorates to provide high quality care for NHS patients.

Due to the nature of our services, work outside of office hours is sometimes necessary, requiring a flexible approach to the working week. The role involves travel across England including weekends and overnight stays, as well as UK wide travel in support of cross-Organisational working and Transformation projects.

Key requirements

Our successful candidate will have experience of managing teams remotely across England, be able to inspire and motivate others and will be passionate about making a difference for people with arthritis. The role requires strong Organisational and budget monitoring skills, along with excellent communication skills. You will need to have experience of working in partnership with the NHS as this service works with CCGs in England to deliver a shared decision-making tool in the pathway for patients identified as potentially needing joint replacement surgery.  Essential to this is the embedding of the services in the local area to ensure referrals for patients are at the best time for them.

How to apply

To apply you MUST submit:  

1.    Completed application form, clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification.  

2.    Please include where you’ve seen this role advertised  

Email your completed application by Monday 27th May to   


First interviews expected: Thursday 6th June - Farringdon, London

Second interviews expected: Thursday 13th June – Farringdon, London

About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don’t accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We’re reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we’ll keep running, researching, influencing, volunteering, advising, chatting, baking, listening.  We won’t stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis. 

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do, working for us and what we offer.

Promoting Equality in the workplace

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156

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