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Field IT Support Analyst

Employer
hireful
Location
Bristol
Salary
£26,612 per annum
Closing date
3 May 2019

View more

Function
IT & Web Development
Sector
Disability
Hours
Full Time
Contract Type
Permanent

Job Details

Field IT Support Analyst    Our client is one of the largest and longest-established charities supporting people with learning disabilities. They are recruiting a further 2 Field Support Analysts, one to be based in the South and one in the North. Although you will be based in the geographical location you will be part of the central IT team, therefore occasional travel to Bristol will be required. 

Are you a talented individual who wants to develop their career in IT within a professional enterprise setting? You’ll be an integral part of their strategy to provide help to those they care about, and in return you’ll be given the opportunity to develop into an exceptional IT professional. 

Position: IT Field Support Analyst - South 
Location: Home based in the South - covering along the M4 corridor 
Job type: Full Time, Permanent 
Hours: 35 hours per week 
Salary: £26,612 per annum + car / car allowance 

Closing date: 03 May 2019 
Interview date: 15 May 2019 

About the role: 

They are looking for a Field Support Analyst to expand their support capabilities in the South of the UK. You will provide a mixture of remote support and on-site support depending on their customer’s needs. You will be experienced in providing hardware and software desktop support, and will provide network and VPN support to small remote sites. You will work closely with the central office and provide excellent face-to-face customer service to their users. You’ll also help with projects, conduct new site setup consultations, meet with key stakeholders, and ensure that incidents are managed within their SLAs. 

About you: 

You will have excellent communication skills, and be a person that encourages positive working relationships. You will be required to travel around the UK frequently, and will be issued with the tools and support required to succeed at the role, including on-line IT training, laptop, smartphone, and a car. 

A full clean UK / EU driving licence is essential. 

If you would like to work for a company that puts people before profits while delivering an enterprise-class service, this may be the position for you. 

What they offer: 

They offer a range of benefits and career development opportunities. They'll give you a comprehensive induction, full training and support along the way. With Investors in People and Skills for Care accreditation they are committed to investing in their teams to ensure they have the specialist skills and expertise needed to support others to live the best life possible. 

Join them and help them change lives. 

STRICTLY NO AGENCIES PLEASE 

You may have experience of the following: IT Field Support Analyst, IT Support Analyst, IT Support Technical Support, Technical Support Analyst, Helpdesk Analyst, IT Support Technician, Charity, Third Sector, NFP, etc.

Company

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