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Member Services Officer

Employer
TPP Recruitment
Location
West London
Salary
Up to £21000 per annum
Closing date
16 May 2019

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Job Details

Are you looking for a new role as a Membership Services Officer? Our Client, a Membership Body are actively recruiting for a Membership Services Officer on a fixed term contract. The main purpose of the role is to support the delivery of member services by maintaining the correct data, processing member applications and dealing with membership enquiries on a day to day basis

  • Membership Services Officer
  • 21,000 - per annum pro rata
  • West London
  • 6-month Fixed Term Contract starting in May 2019

Main Duties and Responsibilities of the Membership Services Officer;

  • You will act as the first point of contact to answer and action current and new member enquiries.
  • Process new member applications and support in processing Fellowship applications
  • Manage corporate membership renewals, including call reports
  • Contact the Charities members to highlight benefits and services
  • To ask for feedback on their member experience and feedback findings
  • To lead on activities to deliver a successful branch network
  • Liaise with the membership & branches committee to feed into projects, initiatives and member activities
  • Support and work with the marketing team
  • Adhere to GDPR


Essential

  • You must be a good communicator
  • Excellent customer service
  • Excellent attention to detail
  • Excellent organisational skills
  • Must be good at building and maintaining relationships with stakeholders, in particular volunteers
  • Experience of working in a small and busy team or organisation
  • Good working knowledge of using CRM databases
  • Flexible and a team-player
  • Excellent Microsoft Office knowledge and skills

Membership Services Officer

£21,000 pro rata per annum

West London

6 Month Contract

May 2019 start

Job Reference: 70181GF

Company

PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS


TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.

Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:

Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing

Our team of committed consultants and support staff specialise in the following functional areas:

Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support

TPP has connected organisations and candidates across the UK since 1996, from our head office in London.

We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.

Our aim is that when you use TPP, our principles shine through in the service you receive.

Read our latest articles on Third Sector:

Company info
Website
Telephone
020 7198 6000
Location
20 St Dunstan’s Hill
London
England
EC3R 8HL
GB

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