Senior Operations & Development Manager - England

Versus Arthritis
London (Central), London (Greater)
£40,500 pa + Benefits London, £37,500 pa +Benefits rest of UK
Closing date
6 May 2019

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Health & Medical
Full Time
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Senior Operations & Development Manager - England

Location: Chesterfield, London or homebased

Hours: Full-time, 35 hours per week
Salary: £40,500 (London)  £37,500pa + Home Working Allowance (if applicable)
Benefits: find out more about what we offer
Contract type: Full-time, Permanent
Closing date: by midnight Monday 6th May

Download the job description and person specification available on our website 


As part of our transformation we have ambitious plans to reach more and do more. This is an exciting opportunity for a dynamic and motivated Senior Operations and Development Manager who will play a pivotal role in supporting, shaping and establishing our services and support across England where people with arthritis can live well, irrespective of age or location.

About the role

The Senior Operations and Development Manager has a key leadership role to play in managing change, ensuring our staff and volunteers are effectively supported and resourced to achieve our organisational goals and deliver high quality services in England.

Working collaboratively with colleagues, including cross directorate teams, volunteers, people with arthritis, stakeholders and external partners, you will have a keen eye for innovative development opportunities and help shape new models of delivery and ways of working as well as identifying and maximizing funding opportunities.

Due to the nature of our services, work outside of office hours is necessary requiring a flexible approach to the working week. The role involves travel across England including weekends and overnight stays, as well as UK wide travel in support of cross organisational working and Transformation projects.

Key requirements

Our successful candidate will have experience of managing teams that cover multiple workstreams, be able to inspire and motivate others and will be passionate about making a difference for people with arthritis. The role requires strong multi-project management, organisational and budget monitoring skills, along with excellent communication skills. You’ll have experience in engaging with diverse communities and stakeholders, scoping new areas of development and extensive experience of service design.

How to apply

To apply please submit an application form demonstrating how you meet the key requirements set out in the job description and person specification available on our website

Email your completed application via our website


Interviews expected:

First Interview – Thursday 16th May – Farringdon, London

Second Interview – Thursday 23rd May – Farringdon, London

About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don’t accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We’re reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we’ll keep running, researching, influencing, volunteering, advising, chatting, baking, listening.  We won’t stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis. 

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do, working for us and what we offer.

Promoting Equality in the workplace

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156

In 2017, Arthritis Care and Arthritis Research UK joined forces so that we could achieve more for people with arthritis. In September 2018, we became Versus Arthritis.

This is an exciting and special time in our story. As Versus Arthritis, we'll take the best from both our legacy organisations to create a movement standing with and for people with arthritis.
Here are a few key events that led us here.


In 1936, Arthritis Research UK began life as the Empire Rheumatism Council, set up by Dr Will Copeman and other like-minded doctors who were committed to stopping the pain of arthritis.

In 1947, Arthur Mainwaring-Bowen set up an organisation for people with arthritis and rheumatism which was registered as the British Rheumatic Association (BRA) in 1949. This organisation became later known as Arthritis Care.

In the 50s, Arthritis Research UK began to train doctors and medical students and educate the public about the impact of arthritis. They also produced their first information booklets on rheumatoid arthritis and osteoarthritis.

Arthritis Care raised £1,135 in its first appeal for funds and as a result opened the first of many houses to accommodate people who needed care.


Research funded by Arthritis Research UK began to show that arthritis is neither simply a wear-and-tear condition nor an inevitable part of ageing.

Arthritis Care invested in more accommodation for people with arthritis, opening six warden-attended flats: the New Mayfair, Carlisle House and Burnlea Hotel. In 1985, Terry Wogan hosted the reception of the first Arthritis Care week.
In 1989, Arthritis Care opened its helpline and first shop was launched.


In the 1990s, research led by professors Sir Marc Feldmann and Sir Ravinder (Tiny) Maini at Arthritis Research UK’s Kennedy Institute of Rheumatology was responsible for the biggest breakthrough yet in the treatment of rheumatoid arthritis. A key molecule that causes inflammation and joint damage – known as tumour necrosis factor or TNF – was uncovered.

This led to the development of a new class of drugs known as biological therapies, which have transformed treatment and lives of people with rheumatoid arthritis and other types of inflammatory arthritis over the past 20 years.

During this time, Arthritis Care developed over 500 branches across England, Scotland, Northern Ireland and Wales. They launched a three-year programme of self-management courses, the UK's first parent support group conference and the UK's first conference for young people with arthritis.

The Duke of Westminster also awarded Arthritis Care volunteers for outstanding services for people with arthritis and launched the Going for Gold appeal, aiming to raise £5 million over three years for 10 initiatives improving quality of life.

Later on, the Arthritis Care roadshow visited 43 sites across the UK with 13,000 visitors and 1,000 volunteers. The Osteoarthritis Nation report was also launched. This study revealed that four out of five people with osteoarthritis live in constant pain.

Arthritis Care also launched their online community. This peer-to-peer online support service now has thousands of people with arthritis speaking and listening to each other and sharing their experiences about living with arthritis. 

In November 2017, Arthritis Research UK and Arthritis Care joined forces and merged as one organisation.


We're Versus Arthritis. We’ve come together, taking the best of both organisations and our rich histories of working with and for people with arthritis to do even more.

We’re 10 million people living with arthritis. We’re fundraisers, supporters, bakers, health professionals, volunteers, campaigners and researchers. Together, we’re demanding that the pain and isolation of arthritis is no longer tolerated. We’re pushing to defy arthritis. We are Versus Arthritis. 

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.



Contact Us
  • Copeman House
  • St. Mary’s Court
  • Chesterfield
  • S41 7TD
  • GB
  • 03007900400
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