Supporter Planning Manager
- Employer
- TPP Recruitment
- Location
- London
- Salary
- £55000 - £65000 per annum
- Closing date
- 3 May 2019
View more
- Function
- Management
- Sector
- Health & Medical
- Hours
- Full Time
- Contract Type
- Permanent
Job Details
We are working with a well-known charity to recruit a Supporter Planning Manager; the successful candidate will have experience of developing customer journeys within a complex and multi-layered organisation. You will also need excellent relationship building skills with a sound knowledge of developing customer journeys.
Main duties for Supporter Planning Manager:
Lead on planning and delivering customer strategies across the organisation
Lead on customer journey mapping, analysing touch points and making recommendations
Lead on permission strategy, optimising consent contact
Line management and development for one member of staff
Essential criteria for the Supporter Planning Manager:
Experience of developing supporter or customer journeys in a complex organisation
Good understanding of customer relationship management databases
Experience of business process review and implementation of change
Good understanding of GDPR, legislation and permission strategies
In-depth experience of customer journey mapping and implementation
Senior stakeholder management skills
To apply for this Supporter Planning Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number J67560CH. All applicants must be eligible to work in the UK.
Company
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.
Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:
Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing
Our team of committed consultants and support staff specialise in the following functional areas:
Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support
TPP has connected organisations and candidates across the UK since 1996, from our head office in London.
We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.
Our aim is that when you use TPP, our principles shine through in the service you receive.
Read our latest articles on Third Sector:
- Website
- http://www.tpp.co.uk/
- Telephone
- 020 7198 6000
- Location
-
20 St Dunstan’s Hill
London
England
EC3R 8HL
GB
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