Supporter Care Officer
- Employer
- TPP Recruitment
- Location
- London
- Salary
- £13.66 - £16.03 per hour
- Closing date
- 3 May 2019
View more
- Function
- Fundraising, Administration, Supporter Development
- Sector
- Environment / Conservation
- Hours
- Part Time
- Contract Type
- Temporary
Job Details
TPP are solely representing a leading environmental charity, who are seeking part-time, 3 days per week temporary support in their supporter care team.
This is a supporter care role answering enquiries by email, post and phone. Enquiries will range from responding to admin requests (change of address, Direct debit updates, pref changes) to answering questions about our campaigns. The role will also include making some outbound calls to supporters to welcome them to Greenpeace and calls to thank our long-term donors for their ongoing support. From time to time there will be a need to cover reception. For example, lunch cover or when the receptionist is on holiday.
Ideally seeking we'd like someone with Supporter Care and Salesforce experience.
Experience/skills
- 5-star customer service
- Excellent written skills
- Confident with MS applications at an intermediate level at least
- Experience with CRM systems ideally Salesforce
- Able learn new process and adapt quickly
Role: Supporter Care Officer
Location: Angel
Employment Type: Temporary ASAP start - 4 months
Salary/rate: £13.66ph - ~£16.03ph - depending on experience level
Working hours: 3 days per week, 22.5pw
Ref: 70002PMR
CLOSING DATE: ASAP
Company
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.
Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:
Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing
Our team of committed consultants and support staff specialise in the following functional areas:
Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support
TPP has connected organisations and candidates across the UK since 1996, from our head office in London.
We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.
Our aim is that when you use TPP, our principles shine through in the service you receive.
Read our latest articles on Third Sector:
- Website
- http://www.tpp.co.uk/
- Telephone
- 020 7198 6000
- Location
-
20 St Dunstan’s Hill
London
England
EC3R 8HL
GB
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