Debt Supervisor/Caseworker
- Employer
- Hammersmith & Fulham Citizens Advice Bureau
- Location
- Hammersmith and Fulham, London
- Salary
- £30000 per annum
- Closing date
- 4 Apr 2019
View more
- Function
- Management, Operations & Service Delivery, Finance & Legal, Volunteer Recruitment & Management
- Sector
- Community, Poverty Relief, Public Services, Social Care & Welfare
- Hours
- Full Time
- Contract Type
- Contract
Fixed Term to 31/03/2020 with possibility of extension subject to funding.
Citizens Advice Hammersmith and Fulham (CAHF) has track record of delivering high quality, multiple award winning innovative advice and information services Please visit our website for further details. Our Services are designed to help people exercise their rights and empower them to address the issues they face.
Our Capitalise project (funded by Toynbee Hall and Single Financial Guidance Body), is pivotal to our money advice delivery. The Capitalise team advise clients on debt issues and income maximisation, drawing up financial statements and negotiating with creditors.
The project is looking to recruit an experienced Supervisor/Caseworker who has significant recent debt casework experience, who can support paid and volunteer staff team to meet the required money advice quality standards. The ability to work flexibly and efficiently in a productive environment is essential. Excellent communication skills and the ability to think on your feet are also key.
CAHF has transformed it advice and information delivery, increasing its digital platforms, supporting its clients via its specialist digital projects to gain skills to navigate online services. The person appointed to this post must demonstrate ability to embrace and support advice delivery by digital platforms as well as traditional channels.
If you are interested in pursuing this role visit our website via the Apply button for more details.
Closing Date: Thursday 4th April 2019 at 10am
Interview Dates: Monday 8th April 2019 (fixed date)
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