Customer Service Assistant

EasyWeb NFP
£14,412 to £20,778 per annum
19 Mar 2019
22 Mar 2019
Candidate Services
Full Time
Contract Type
Customer Service Assistant 

Would you like a meaningful job that makes a difference, with flexibility and real potential for growth? 

Our client is an organisation that provides a range of housing and varied support services to vulnerable people. Their aim is to support people in achieving their full potential. They are currently going through a large period of growth and have 2 vacancies for Customer Service Assistants. 

Position: Customer Service Assistant 
Location: Bolton Regional Office (commutable from Blackburn, Wigan, Bury and surrounding areas) 
Job type: Full Time, Permanent 
Hours: 35 hours per week 
Salary: £14,412 to £20,778 per annum 
Benefits: 26 days’ annual holiday rising a day a year for the first 5 years + bank holidays, Life Assurance, Pension scheme and an Employee Health Assistance Programme. Professional development opportunities and flexible working arrangements. 

Closing date: Friday 22nd March 2019 
Interview dates: Friday 29th March 2019 

About the role: 

Working within a shared administration services centre, the role will be varied. You will be responsible, along with other members of your team, for providing efficient delivery of associated front-line housing services dealing mainly with telephone enquiries and administration. 

About you: 

Experienced in working as part of a team, excellent communication skills and good IT skills are crucial to the successful delivery of these important services to internal and external communication. Previous experience of providing front line services in a busy office environment and working within a shared services environment is essential. 

There will be occasions where out of hours shifts may be required so you must have a flexible approach to working hours 

A Disclosure and Barring Service Enhanced Certificate will be required for these roles. 

As an equal opportunities employer, our client welcomes applications from all sections of the community. 

You may have experience of the following: Customer Services Assistant, Customer Service Advisor, Customer Service Representative, Customer Service Officer, Customer Services Executive, Call Centre Operative, Contact Centre Operative, Administrator, etc. 

Our client is an equal opportunities employer. They are committed to equality and diversity and welcome applicants from all sections of the community.

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