Programme Assistant / Administrator
Programme Assistant / Administrator
The Bell Foundation is a Cambridge based educational charity working to overcome exclusion through language education and is delivering its vision through two strategic programmes, the English as an Additional Language (EAL) Programme and the Criminal Justice Programme. The Foundation has an exciting opportunity to work within a growing, dynamic team to assist and support the running of both programmes.
Position: Programme Assistant
Location: Cambridge, Cambridgeshire
Job type: Full Time, Permanent
Salary: £22,000 to £26,000 per annum
Benefits: 25 days’ annual leave per year plus 8 public holidays; Pension Scheme – option of 1% employee / employer matching contributions or 5% employee / employer matching contributions. Employees can also choose to make their pension contributions via salary sacrifice. Buying / Selling Annual Leave; Bupa Employee Assistance Plan; Childcare Voucher Scheme; Cycle to Work Scheme; Dental Plan; Life Assurance Scheme; Access to gym membership at Frank Lee Leisure and Fitness (Cambridge); Free car parking on-site (Cambridge); Subsided canteen on-site (Cambridge).
Closing Date: 2nd April 2019 at 12pm
Interview Date: 9th April 2019
About the role:
The Programme Assistant will provide administrative support across. The Bell Foundation’s programmes and ensure efficient and effective systems and processes for the Foundation.
- Develop, co-ordinate and maintain effective project management systems to ensure that the delivery and development of programme activity by the Foundation and partners is efficient, effective and achieving programme objectives
- Support Programme staff to follow the relevant control processes and to ensure projects are completed on time
- Maintain and develop both Programme teams’ office systems including devising and maintaining systems to deal with the flow and storage of files and information
- Maintain records and provide information as required to support the Programme staff in the collection, collation and reporting against key performance indicators
- Provide administrative and other practical support for both training and events including: administration of the Learning Management System (Moodle) for digital training and webinars; tracking payments and invoices; administrative support for the training team
- Provide administrative support the delivery of both programmes as requested by the Head of EAL Programme and Programme Officers, including dealing with correspondence, researching travel and accommodation, telephone enquiries, and managing expense claims
- Support the administration of grants including providing standard advice to grant recipients via the telephone, email and website
- Receive, log and check the eligibility of grant enquiries and applications
- Work with the CFO, maintain up to date systems to ensure compliance with current charity, data protection, equalities and other laws and regulations.
- Oversee the management of the Foundation’s contact database and mailing lists, ensuring that all records are up to date and that all new contacts and correspondence has been entered in accordance with GDPR
- Act as a first point of contact for enquiries about the Foundation and its work, ensuring that enquiries are answered accurately and promptly
- Provide administration for meetings, including creating agendas, circulating papers and taking accurate minutes
- Provide administrative support and provide reporting on completion of operational process and key risk and control areas
- Provide project co-ordination and support to digital strategy activities and team, including input to the process to deliver integrated digital systems for the Foundation
- Experience working in a similar role to provide programme support across a team
- Experience of managing and streamlining office administration systems, project co-ordination and grant management
- Experience of working with integrated information systems and databases
- Experience of developing and maintaining effective digital systems and processes
- First class project co-ordination skills to a high level of accuracy and attention to detail
- Excellent computer skills and knowledge or Microsoft Word, Excel and PowerPoint
- Ability to learn new systems e.g. Salesforce, Moodle, WordPress, SharePoint etc.
- Excellent interpersonal and communication skills, confident and friendly in dealing with senior colleagues and stakeholders
- This role will be full time and based in Cambridge with occasional travel within the UK and occasional out of hours working may be required
You may have experience of the following: Programme Assistant, Programme Coordinator, Programme Administrator, Project Assistant, Project Coordinator, Project Administrator, Administrator, Admin Assistant, Administrative Assistant, Office Administrator, Office Assistant, etc.