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Senior Manager, Member Engagement

Employer
TPP Recruitment
Location
London
Salary
£55000.00 - £60000.00 per annum
Closing date
20 Mar 2019

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Function
Operations & Service Delivery
Sector
Arts / Culture
Hours
Full Time
Contract Type
Permanent

Job Details

We are working with an Trade Association to recruit their Senior Manager, Member Engagement; the successful candidate will have will be responsible for developing, leading and managing their membership engagement and retention strategy.

Main duties for the Membership Manager:
-Ensure the Member Engagement team provides excellent customer service for existing members and potential new members.

-Attend industry events, acting as ambassador for the organisation, effectively demonstrating the organisations values.

-Provide in-depth analysis of membership engagement to Senior Leadership Team.

-To manage and motivate the membership team.
Essential criteria for the Membership Manager:

-Experience in developing and implementing a membership engagement and retention strategy within a professional organisation.

-Experience of developing successful marketing initiatives.

-Experience in providing insights and devising appropriate strategies.

-Strong stakeholder engagement.

-Strong people management skills, with experience of motivating, coaching and developing staff.

This is a permanent role paying between £55,000-£60,000. As an organisation they provide a supporting working environment and have a great benefits package including flexi-time, private health insurance, pension, life insurance, income protection, season ticket loan and more.

To find out more please contact chenda.mcmanus@tpp.co.uk

Company

PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS


TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.

Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:

Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing

Our team of committed consultants and support staff specialise in the following functional areas:

Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support

TPP has connected organisations and candidates across the UK since 1996, from our head office in London.

We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.

Our aim is that when you use TPP, our principles shine through in the service you receive.

Read our latest articles on Third Sector:

Company info
Website
Telephone
020 7198 6000
Location
20 St Dunstan’s Hill
London
England
EC3R 8HL
GB

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