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Help to Claim Telephone Adviser x 2

Employer
Citizens Advice South Warwickshire
Location
Stratford-upon-Avon, Warwickshire
Salary
£20,344 pro rata
Closing date
11 Mar 2019

21 hours per week

3 months initially with possibility of extension subject to funding

Citizens Advice South Warwickshire is looking to recruit 2 paid telephone advisers for our new Help to Claim service.

Citizens Advice South Warwickshire (CASW) offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. The Telephone Adviser will join a strong and effective team to support the delivery of advice to the residents of South Warwickshire.

CASW is set to deliver a new service called “Help to Claim” which offers end-to-end support to help people making a new Universal Credit claim and be ready for when their first payment arrives. 

We are looking to recruit a Telephone Adviser to support others to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service. 

For more information and to apply for the role please visit our website via the Apply button.

Closing date: Monday 11th March (9am)

Interview date: Monday 18th March 

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