Deputy Face-to-Face Fundraising Manager
- Employer
- Shelter
- Location
- Leeds
- Salary
- £25,875 per annum plus excellent benefits
- Closing date
- 20 Mar 2019
View more
- Function
- Fundraising, Management, Community Fundraising, Major Donor/ Gifts, Supporter Development
- Sector
- Housing & Homelessness
- Hours
- Full Time
- Contract Type
- Permanent
Job Details
We’re looking for a proactive individual with experience of managing face-to-face teams, to join us in-House as a Deputy Face-to-Face Fundraising Manager and help manage our Leeds based team’s F2F activity.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Fundraising is at the heart of Shelter’s success and we are currently working to generate a gross income of £45m by 2019/20. Individual Giving makes up a large percentage of that income, largely through a significant regular giving programme, while our in-house team focuses on F2F & D2D fundraising which delivers around 85% of Shelter’s new regular giving supporters. We run a number of teams across the UK and now is a particularly exciting time to join us.
About the role
Day-to-day, you’ll assist the F2F Manager with the recruitment, line management and development of the in-house F2F team through active coaching, team leading and 1-2-1s. We’ll also rely on you to make sure excellent performance, efficient processes and cost-effectiveness are all in place in order to maximise net income. Helping to manage F2F campaigns to ensure they are delivered on time and meet targets will be important too, as will team leading or coaching street based teams for at least 3 days a week. And, when it comes to continuously monitoring team and individual results, identifying and acting on areas for improvement or helping to brief and train teams carrying out extra activities outside of F2F, again, we'll count on you to deliver.
About you
As well as a successful track record in the management of F2F teams, you’ll need to demonstrate strong commercial awareness and a client-focused collaborative approach. The ability to influence others, lead change and improve performance, plus the confidence to challenge the status quo and introduce new ideas and methods when appropriate are must-haves too. Proficient in the use of Microsoft Office applications, you also know how to use databases for reporting. Above all, you're a proactive, results-driven people person who relishes the opportunity to help us recruit quality new supporters.
Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Fundraising team and be the change you want to be in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Closing date: 20 March 2019 at 11.30 pm
Company
The housing crisis is now a national emergency.
Shelter was founded 52 years ago, not by the wealthy or powerful, but as a community organisation whose purpose was to change society. That means we’re needed more now than at any time in our history: for millions of our fellow citizens the fundamental human need for a safe home is ignored.
Forget finding who’s to blame for this. Shelter is here to do far more than just point out what’s gone wrong. We are here to put it right, and that’s why our aim is for this strategy to be nothing less than a turning point for both Shelter and our country.
Without a home, no one can achieve their full potential. With millions whose right to a home is under threat, neither can the country. We believe that because the need for a home is so all-consuming, a home is a basic moral right, and everything we will do from now will be done to defend that right.
We’ve all talked so much about the ‘housing crisis’ that we’ve stopped believing it can be solved. The phrase has become like wallpaper. But this is a national emergency, and one that demands fearless, ambitious action.
In developing this strategy, it’s been vital to start with our own people: those who rely on our services, our volunteers, our employees. We aim to rebuild a movement, stronger than ever, and a movement must start with a simple idea that unites everyone within Shelter, our best advocates. Change starts here, in our work with individuals, spreading through communities, and across society.
We identify in this strategy six million households whose right to a home is either denied or under threat at this very moment. Soaring rents that squeeze out food and clothing, being thrown out of your home through no fault of your own, simply being too poor to afford a home: the terror of homelessness is everywhere.
Many are living in grossly unfit and unsafe conditions, adults and children whose lives are blighted by fear and despair. Discrimination is rampant in private renting and we have lost sight of the simple fact that we need a home just as much as we need healthcare and education. We are building the fewest social homes in 70 years, at a time when more and more people desperately need them.
In Shelter’s services, our people work tirelessly to alleviate the sheer destitution they see day in and day out. We will be a rock in the storm every day for those who need us. But our aim is bigger – to cut this suffering off at source – and we acknowledge in this strategy that we can’t do it overnight, neither can we do it alone.
For the first time, Shelter is committing in this strategy to ten-year goals as well as three-year goals so we can be confident of building to the necessary changes over the next decade. And at the same time we commit in this strategy to building the movement of people who will make this change possible.
We plan in the next three years to have 500,000 supporters join us in our mission to respond to this emergency, through campaigning, volunteering and donating. It is people that can power the change we seek.
This national emergency has been decades in the making. Now is the moment to act together with one purpose. In the community, our hubs and shops will be magnets for everyone with a role in ending the national emergency. Nationally, we will work with everyone who sees the desperate need for change: no one group or party is to blame for the emergency, and no one group or party can end it either.
Shelter: it’s a fundamental need and a basic moral right. Please join us to defend it.
Polly Neate, Chief Executive
Helen Baker, Chair
- Website
- http://www.shelter.org.uk/jobs
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