Universal Support - Help to Claim Adviser

Location
St Helens, Merseyside
Salary
£19,516 - £21,074 per annum + up to 5% pension (dependent upon experience)
Posted
19 Feb 2019
Closes
08 Mar 2019
Hours
Full Time
Contract Type
Contract

36 hours per week

Fixed term contract to 31 March 2020

Citizens Advice St Helens is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.

We are looking for an adviser with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.

For an application form and information please see our website via the Apply button.

Closing date: 12 noon Friday 8th March 2019

Interview date: Tuesday 12th March 2019

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