Help to Claim Adviser
Help to Claim Adviser (2 posts)
35 hours per week and 21 hours per week
Employer pension contribution of 7%
Fixed term contract to 31st March 2020
Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.
We are looking for advisers with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.
Closing date for applications: 5pm 21st February 2019
Interview date: 26th February 2019
For more details and an application pack please visit our website via the Apply button or email firstname.lastname@example.org or telephone 0151 282 5650 ext 108
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