Join our team, take on dementia
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Position: Implementation Manager
Location: Flexible across England, Wales and Northern Ireland
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £35,747 to £39,742 actual per annum depending on location
Closing date: 27 January 2019
Interview date: 7 and 8 Feb 2019
About the role:
To achieve our vision of a world without dementia, Alzheimer’s Society is changing, and we are creating two new roles that sit at the forefront of our change activities across England, Wales and Northern Ireland.
To realise our vision, we are implementing a bold strategy called the ‘New Deal on Dementia’. As a result, we are changing a lot of what we do especially around the support we offer. Our ‘New Deal on Support’ seeks to extend our reach and offer information, advice and support to every person diagnosed as living with dementia and those worried about their memory. To do this we are rolling out a new service model called Dementia Connect which is where the role of Implementation Manager comes in.
Working in the Transformation and Strategic Change Team the Implementation Managers will play a key part in rolling out change across the organisation. You will focus on working directly with local managers, frontline employees and volunteers with a priority for your role being to enable and empower them to adapt successfully to deliver Dementia Connect. You will work to facilitate cross directorate working and communication whilst supporting planning and implementation of a range of changes necessary to make Dementia Connect a reality.
We are looking for someone who is passionate about helping their colleagues adjust to significant change and isn’t afraid to get into the detail of what that means on the front line of service delivery.
You will have substantial experience of embracing and leading organisational change with employees and / or volunteers who are working in customer facing services to implement new ways of working. With the skills and experience to engage others you will deliver against planned goals, objectives and milestones at pace and scale.
You will be adept at data and process analysis, using your skills to identify recommendations and presenting the evidence to back them up. Because of this the role demands excellent communication skills alongside the ability to quickly build working relationships across different teams and functions. You will be confident with written and oral communication and will possess a high degree of competence with IT applications, including all of the main applications in the MS Office suite. With your ability to actively listen you will be able to understand the perspectives of your colleagues, empathise with them and break down complex messages in a clear and straightforward manner to ensure they are understood.
As the role requires you to work across the entirety of the Society’s operations directorate you will need experience of managing a range of work streams, preferably across large geographic areas and working collaboratively across departments/directorates. You must be willing to travel independently on behalf of the Society, including overnight stays as required and work outside of office hours on occasion including weekends.
Due to the fluid nature of many aspects of the work you will need to demonstrate flexibility, adaptability and resilience along with a degree of comfort in operating in a changing environment.
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
Alzheimer’s Society is committed to equal opportunities.
You may have experience of the following: Implementation Manager, Transformation Manager, Change Management, Business Transformation, Business Strategy, Continuous Improvement, Project Manager, NFP, Not for Profit, Third sector, Charity etc