Commercial Officer - Licensing

High Wycombe, Buckinghamshire
Commercial (CO5), £24,313.25 to £27,014.59 based on experience
10 Jan 2019
10 Feb 2019
Full Time
Contract Type

Commercial Officer - Licensing

Reports to: Head of Licensing & Business Development
Based at: High Wycombe
Salary grade table: Commercial (CO5), £24,313.25 to £27,014.59 based on experience
Hours: 35 hours per week. Hours to be agreed with your line manager. Occasional evening and weekend work may be required

Holiday: 36 days holiday a year including bank holidays 
Line management: No direct reports

The Role:    

The Commercial Officer - Licensing will be responsible for the renewals process for our client’s trademark licensing scheme and will have challenging income and retention targets to achieve. The role will also include responsibility for maintaining relationships with existing commercial organisations and to assist in increasing revenue through advertising and sponsorship.

Key Responsibilities:

•    To be responsible for all aspects of the renewals process for existing licensees of the Crossed Grain symbol certification scheme working with the Head of Licensing & Business Development to ensure that quarterly income targets are met. This will include liaising with commercial partners, negotiating licence fees, ensuring that all necessary paperwork is kept up to date, invoicing and keeping licensee products updated in their Food and Drink Guide
•    Assisting the Commercial team to generate advertising and sponsorship income where appropriate
•    To respond to commercial email and telephone enquiries and Commercial Partner applications
•    To issue communications to commercial partners as required
•    To ensure the CRM database (Workbooks) is up to date and to assist with data cleansing where necessary
•    To keep monthly and annual reports of commercial revenue up to date
•    Copy writing for their publications and their website as required
•    Assisting with conducting market research with their membership including data analysis and report writing where appropriate

Knowledge, Skills and Experience:

•    Excellent interpersonal and relationship building skills
•    Excellent communication skills – oral and written, confident telephone manner
•    Analytical and numerical skills
•    Excellent IT skills – ideally experience with MS Office 2010, database entry (preferably Workbooks), email marketing services and content management systems
•    Excellent attention to detail
•    Results driven
•    Team player with practical, positive and flexible attitude
•    Able to meet deadlines and prioritise tasks
•    Keep up to date with current thinking within them as well as having some interest in the broader FMCG and catering markets
•    Self-motivated and able to work without close supervision
•    Enthusiastic to help with a variety of projects


1.    General profile
a.    Typically, vocationally training or has commercial experience
b.    Acts within clearly defined group or with straightforward clients
c.    May enlarge client list
d.    Typically works with moderate guidance

2.    Technical expertise; building & maintaining
a.    Developed expertise in own area and demonstrates competence in using a variety of techniques

3.    Technical expertise; applying & anticipating
a.    Applies knowledge/skills to a range of activities; acts as a source of expertise for others in own area

4.    Client/organisation orientation ; client response
a.    Proactively acts to understand client needs and identify solutions to non-standard tasks/queries; actively creates opportunities

5.    Client/organisation orientation; organisation understanding
a.    Is aware of internal/external issues; applies to own role

6.    Client/organisation orientation client response; costs
a.    Takes action to monitor and control costs within own work horizons

7.    Creating & delivering solutions; problem solving
a.    Identifies key issues and patterns from partial/conflicting data; takes a broader perspective to problems and spots new, less obvious solutions

8.    Creating & delivering solutions; planning & organising
a.    Manages own time to meet agreed targets; develops plans in line with strategy developed elsewhere; forecasts resources and prepares schedules

9.    Working relationship; communicating, negotiating & influencing
a.    Adapts information/style to the audience, explains difficult concepts clearly, establishes consensus, attains agreement

10.    Working relationship; teamwork, coaching & guiding
a.    Promotes teamwork; motivates, coaches and guides others

11.    Working relationship; networking
a.    Creates informal networks with key contacts in client organisations

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the needs of the charity.

Please apply online with your CV and cover letter for this Commercial Officer – Licensing role.
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