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Assistant Director (Customer Services)

Employer
Networx
Location
Norwich, Norfolk
Salary
£55,000 - £60,000 per annum + Performance Related Bonus + Car Allowance
Closing date
8 Feb 2019

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Job Details

Assistant Director (Customer Services)
Norwich
£55,000 - £60,000 per annum + Performance Related Bonus + Car Allowance


Our client is a dynamic and successful housing association that finds and implements innovative solutions and aims to provide the optimum level of service to their customers.


They have an exciting opportunity for an inspirational leader to effectively manage the organisation’s housing services so as to deliver its operational and financial targets and regulatory requirements and be accountable for the operational and financial performance of services.


Reporting to the Executive Director of Operations you will work closely along with the Assistant Director - Housing Operations in the delivery and continuous improvement of the organisations housing services. Further to this, you will deliver their strategic vision and objectives ensuring that the service areas operate within all regulatory guidance, statutory and legislative requirements and to review policies and procedures relating to the service.


They are looking for an individual who has extensive experience in managing operational customer service teams and experience of working in the housing sector. You will be a customer focused individual ensuring customer service is the priority of the business with the ability to think outside the norm to provide quality services.


If you’re excited by this challenge, then they’d love to hear from you.


Closing date: 27th January 2019
First Interview date: 12th February 2019
Second Interview date: 14th February 2019

Company

 

Since our establishment in 2001, networx has been at the forefront of the online recruitment industry.  Through our unique and tailored approach to recruitment, today we are market leaders in the provision of online recruitment solutions and the chosen partner to hundreds of UK businesses.

Company info
Telephone
01943 661105
Location
The Engine House
Wharfebank Business Centre
Ilkley Road
Otley
Leeds
Thrapston, Kettering
United Kingdom

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