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Benefits Specialist

Employer
Citizens Advice Craven and Harrogate
Location
North Yorkshire
Salary
£10,530 per annum
Closing date
21 Jan 2019

15 hours per week
Fixed Term Employment Contract for 1 year, which may be able to be extended, subject to funding

Based in either Harrogate, Ripon or Skipton offices, but will require travel between these offices and occasional travel to local courts/tribunals in Leeds, York and other areas

Funding: This role is funded in 2019 by the Access To Justice Foundation.
Pension: We operate the NEST Pension Scheme

Some of our clients have complex benefits issues which require support and representation when engaging with tribunals and other statutory bodies. The issues in their cases are often due to errors or misunderstandings in the process, which itself is complex and often confusing. The Benefits Specialist role is able to advise, assist, support and where necessary provide representation (either written or in person) to hearings regarding the client’s benefits.

Context of role – Some of our client’s require assistance with complex issues regarding their benefits. This could include:

  • Reviewing applications and decisions made
  • Providing explanations to clients as to how best to challenge a decision that has been made and the process to follow
  • Producing documentation to support a client’s case at a hearing
  • Accompanying and supporting a client at a hearing

For more information and to apply, please click on the Apply button to be redirected to our website. 

Application Closing Date: 12 noon on 21st January 2019

Interview Date: 25th January 2019 at our Harrogate Office (Audrey Burton House, Harrogate HG1 5LX)

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