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CRM & Data Services Senior Officer

Employer
TPP Recruitment
Location
East London
Salary
Up to £35000 per annum
Closing date
6 Jan 2019

Job Details

CRM & Data Services Senior Officer - 3-month FTC

Our client a leading mental health charity are seeking support in their data team due to a new database implementation project, this role sits in the CRM, Data and Insight team, assisting in the implementation of marketing programmes to deliver actionable supporter and business insight for the charity.

The CRM & Data Services Senior Officer will work closely with the CRM & Data Services Manager and be responsible for administering the day to day operation of the CRM database to ensure that it delivers the best possible information for teams across the organisation and for the charity's supporters. You will also be responsible for ensuring data quality is maintained and will be expected to positively contribute to innovation and improvement planning.

Experience


  • Experience of delivering excellent customer care in a data environment.
  • Experience of gathering and refining business requirements, translating them into data specifications and implementing a solution.
  • Experience of MS SQL Server databases or similar SQL environments
  • Experience of administering large and complex CRM database systems and providing database user support.
  • Experience of administering data extractions (mailings selections) and data import procedures.
  • Experience of contributing to supporter journeys, integrated communication plans and supporter care strategies in order to improve the lifetime value of supporters.
  • Experience of producing analysis from customer/supporter databases to inform marketing strategies.
  • Experience of developing and documenting operational business processes, procedures and guidance.

  • CRM & Data Services Senior Officer

    3-month FTC

    £35k (pro-rata)

    East London

    Ref: 68750PMR

    January start

    Company

    PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS


    TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.

    Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:

    Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing

    Our team of committed consultants and support staff specialise in the following functional areas:

    Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support

    TPP has connected organisations and candidates across the UK since 1996, from our head office in London.

    We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.

    Our aim is that when you use TPP, our principles shine through in the service you receive.

    Read our latest articles on Third Sector:

    Company info
    Website
    Telephone
    020 7198 6000
    Location
    20 St Dunstan’s Hill
    London
    England
    EC3R 8HL
    GB

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