Income Management Officer / Rent Arrears / Service Charge / Debt Management / Social Housing
Bury St Edmunds, Suffolk
£27,863.26  + essential car user allowance & benefits

Our client has an exciting opportunity arise to work as part of their very successful Income Management Team.

The main purpose of the role is to ensure our client maximises its income through the effective collection of rent, service charges and other income owed to it by residents, working supportively and proactively with the aim of sustaining tenancies and leases.

The key objectives are:

• Early identification and intervention of rent, service charge and other housing-related debt to ensure debt levels are minimised and income is maximised.
• To ensure that all income generation and maximisation activities are carried out in accordance with current legislation, good practice and policies and procedures.
• Work closely with colleagues to provide excellent customer service.
• Due to the nature of the position a current driving licence and use of a car is required, for which an essential car user allowance is paid.
• If you have relevant experience working in an income management role, they look forward to hearing from you.

Closing date for applications is Friday 21st December 2018.