Digital Product Officer
7 days left
- Contract Type
Are you technically proficient? Do you have a background working with membership bodies?
We are delighted to be partnering with a well-loved national children and youth charity as we recruit a Digital Product Officer to succeed within their Member Support / Operations and Transformation division. The organisation exists to make young people's lives better, helping them realise their full potential. You will act as a key liaison between the organisations IT/Digital team and the subject matter experts for some of the association's digital systems and will manage the support and communications needs of the users (volunteers and staff).
You will manage the support and communication needs of users of the membership and census systems and work to incorporate feature requests into the product roadmap. You will also work to develop user stories from within the organisation and experience interacting with them.
To be considered for this role it is essential you have substantial experience of working within a membership context, with the ability to manage projects while having a natural flair with CRM systems. You will be understanding of the sensitivity surrounding the volunteering environment while also being keen to ensure genuine engagement with external and internal stakeholders. You will have practical knowledge of common IT programmes while having experience of utilising a project management framework. We are seeking a personable individual who will be confident in communicating clearly to a wide range of people.
Please be advised this role is based in Chingford.
A full job description will be provided to candidates short-listed by Prospectus.
Please apply with a Word Document copy of your CV. Cover letters are not required at this stage.