7 days left
- Contract Type
We’re looking for a forward-thinking individual with significant experience of staff and service management, including casework support and supervision, to take on the exciting new role of Service Manager in Sheffield.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the Service
We operate a thriving client-focused Hub of services in Sheffield, where people can access a range of advice and support provision, all from a city centre location. Our aim is to empower clients to make decisions and take action for themselves by providing legal advice, referrals and signposting, advocacy and practical support. There are currently around 60 individuals working in the Hub. We also have a range of volunteers. Join us in this brand new role, and you could soon be playing a big part in our future at a particularly exciting time, as we move into a new strategy phase.
About the Role
Working closely with the Hub Manager, we’ll rely on you to provide strong, effective and empowering leadership within the Hub. You’ll also be responsible for various projects and functions, line managing Team Leaders and providing oversight and guidance to the rest of the team. Assisting with external liaison and partnership work, as well as influencing local Strategic Boards, commissioners, stakeholders and other key partners, will be important too., You’ll play a key role in our strategic engagement in the city and region and represent the service in a variety of forums, including doing media work. And, when it comes to making sure service users and volunteers are a key part of our services and influential in the development, design and delivery of services, again, we’ll count on you.
You’re an experienced Manager with a track record gained operating at a senior level with an external audience, engaging and influencing a variety of stakeholders and managing complex services and budgets. You also have significant experience of delivering contracts in a regulated environment and overseeing safeguarding plus up-to-date knowledge of safeguarding best practice., You are structured, calm and well-organised yet flexible and actively support the introduction of new ideas, methods and processes to working practices. The ability to motivate a team and take a solution-focused, dynamic approach to achieving service outcomes is essential too, plus you must be willing and able to deputise for the Hub Manager when required.
Benefits include 30 days’ annual leave, , enhanced family friendly policies and significant opportunities for learning and development.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
For further information about the role and the benefits of working for Shelter please visit our website.
Closing date: Sunday 16th December 2018 at 11.30pm
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.