Contract and Operations Manager

Norwich, Norfolk
Up to £42,000
19 Nov 2018
19 Dec 2018
Full Time
Contract Type

Job Title: Contract and Operations Manager
Hours: Full Time/Permanent
Salary: Up to £42,000
Location: Norwich

We are working in partnership with Victim Support, an independent charity for people affected by crime in England and Wales.  The charity works towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The charity is now seeking to appoint a Contract and Operations Manager, which is an exciting opportunity to lead the Norfolk & Suffolk Care Service.

Victim Support is in the early stages of delivering an innovative new service model to support victims of crime in Norfolk and Suffolk.  The charity is now seeking a senior manager to lead and oversee the delivery of this service along with specialist support services across the same area.   You will be part of the senior regional management team, with responsibility for leading the designated area strategically and operationally. The successful individual will demonstrate:

  • Experience of operating at a senior management level
  • Experience of service development
  • Experience of delivering winning tenders through competitive procurement processes
  • Strong track record of delivering services in a complex, customer focused organisation
  • Ability to develop services with contract partners
  • Experience of implementing change programmes or projects
  • Budgets and financial control
  • Knowledge of the legal, regulatory, ethical and social requirements relevant to a national charity
  • Experience of planning and working strategically.

This is an exciting opportunity to join a national charity where you can drive change and improvement and directly contribute towards achieving the Victim Support vision to champion the interests of victims and provide high-quality services.

We are seeking an inspirational and dynamic individual with the relevant skills and experience of leading teams and managing people.

If you are interested in this role please submit your CV, with a supporting statement to Jill Livingstone, quoting our reference JO1552.

Please contact for further information and apply as soon as possible.

Interview date: 17 December or 18 December (AM)

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